mycar Tyre & Auto - Duncraig Reviews 

261
TrustScore 5 out of 5

4.9

Shell Coles Express Service Station, Corner of Glengarry Drive and Warwick Road, 6023 Duncraig, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I got one tire fitted, not sure what happened but I paid less than original price/quote I got online. Good customer service/communication. Next time my car needs anything I'm going here.

Rated 5 out of 5 stars

Always provide great service and quality workmanship. Had my brakes done and new Tyres fitted recently and I’m very pleased with both jobs .

Rated 4 out of 5 stars

Car service was discounted. Manager allowed employee to drop me off to my workplace about 2 k away. Texted when services was ready. Perhaps could have listed what this service entailed and if tyr... See more

Rated 5 out of 5 stars

I had a puncture in my tyre, I took it to the Duncraig, WA branch, the employee was helpful and said he would get back later that day as to whether the tyre could be repaired or not . He got back vi... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Duncraig

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Glengarry Drive and Warwick Road, 6023, Duncraig, WA, Australia

  • (08) 6330 7403

4.9

Excellent

TrustScore 5 out of 5

261 reviews

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4.9

All reviews

(261)

32,192 reviews in the last 12 months

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Rated 5 out of 5 stars

Service is great

Service is great. They parked my car in a lot Jace where it would be accessible when dozens of cars were queuing up for petrol. And made sure it was ready nice and early as I had to walk back to pick it up. Extra work was required and they advised me if rest before going ahead. They remember me each time I go there.

August 14, 2024
Rated 1 out of 5 stars

Lack of communication!

When dropping off my keys I was asked to check if my contact number was correct it, it was yet I received no message to inform me that my car was ready for collection. Luckily my partner looked at the closing time of the store at we only had 15 minutes to rush back and get my car before closing for the weekend. When arriving they informed us that they had been trying to contact me yet I hadn’t received nothing , no text or email. I checked the contact number again and still it was correct. I was then just handed the receipt and not spoken through anything they found or received any apologies. Very disappointing as previous experiences have been great. I feel as though they could have done more to contact me , via email perhaps as I dread to think what had happened if my partner hadn’t checked the closing time.

August 10, 2024
mycar Tyre & Auto - Duncraig logo

Reply from mycar Tyre & Auto - Duncraig

Hi Lottie​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Kuhmo vs Pirelli

The Duncraig team saved me money by recommending a cheaper tyre that is as good as the Pirelli's I was looking at, alignment is perfect, my ute drives better and sticks to the road regardless of the weather conditions. Thanks

July 13, 2024
Rated 5 out of 5 stars

Honest and reliable

Justin was great! Very reliable staff. I received honest feedback and recommendations from Justin on what needed to be fixed and what was priority. Affordable prices too. Highly recommend.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and professional

Service was quick and professional and we were able to have a new tyre fitted within one day. The team were friendly and knowledgeable ensuring we only had done what we needed. Thankyou

June 13, 2024

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