mycar Tyre & Auto - Elanora Reviews 

405
TrustScore 4.5 out of 5

4.6

The Pines Shopping Centre Enter off Coolgardie Street near, Guineas Creek Road, 4221 Elanora, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Needed to have a new brake light globe installed urgently. Once again, I was looked after by Ray Bolder & his awesome team. The attention level was as if I was getting a major service done. Very prof... See more

Rated 5 out of 5 stars

Excellent service, polite young man took my tire that had a screw in it, I forgot to pick it up the next day! I go to get it on Friday and, told me to park it up and come back in 20 minutes, sure en... See more

Rated 5 out of 5 stars

Ray Luke and Anthony at mycar elanora really went out of their way to make this the best tyre service I have had in a very long time. When I was leaving they where also going out of there way to help... See more

Rated 5 out of 5 stars

I found Elanora office of “My Car” very helpful & efficient in conducting my regular 6 monthly log book service. I was kept informed & contacted prior to any additional work which they suggested... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Elanora

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • The Pines Shopping Centre Enter off Coolgardie Street near, Guineas Creek Road, 4221, Elanora, Queensland, Australia

  • (07) 3215 8315

4.6

Excellent

TrustScore 4.5 out of 5

405 reviews

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4.6

All reviews

(405)

32,194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome Customer Service

Friendly, knowledgeable staff at counter. Work hard under pressure (3 off sick) and offered good solutions to issues. First time used their services and was impressed with the apprentice who handled our transaction.

November 19, 2024
Rated 5 out of 5 stars

Best car service & repair in the area

I regularly get my car serviced at Pines My Car Tyre & Auto & not once have they disappointed me. I could swear my car purrs all the way home. They treat me like a valued customer, always give me advice when I randomly pop in with a question. Few months back came in with flashing battery light, told leave car & do some shopping, came back all done. That's what I call service & it was with a friendly smile.

November 5, 2024
Rated 3 out of 5 stars

A screw wasn't done up on my fuel line

A screw wasn't done up on my fuel line
Luckily it didn't catch on fire and my son tightened iit after I drive to Melbourne from Gold Coast so I could safely drive back again.

September 19, 2024
mycar Tyre & Auto - Elanora logo

Reply from mycar Tyre & Auto - Elanora

Hi Roslyn​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

fantastic service

fantastic service ,exellent people to deal with, had my car tyres replaced in no time at all ,cant complain about the staff at my car elanora AAA

October 25, 2024
Rated 5 out of 5 stars

Excellent

My first time servicing the car with Ray and the team. The service and communication were excellent. I strongly recommend MyCar Elanora to anyone who is looking for a 5 star experience. Job well 👍
Thank you Ray. God Bless

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

“Customer for Life” Was recommended The Pines Elanora by a…

Was recommended The Pines Elanora by a family member and after shopping around, no one could beat the price of my four new tyres and wheel balance. Premium tyres with the additional warranties and the best customer service, how could this be the best value? From the very informative and friendly service for requesting a phone quote, an email to confirm my booking, a follow up email the day before my service and the best face to face customer service on the day, I was completely overwhelmed as I had not received service like this in the car industry! I have had my tyres for two days now and I couldn’t be happier! A customer for life and I will recommend mycar to everyone! Thank you!!

September 28, 2024

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