mycar Tyre & Auto - Elanora Reviews 

405
TrustScore 4.5 out of 5

4.6

The Pines Shopping Centre Enter off Coolgardie Street near, Guineas Creek Road, 4221 Elanora, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Needed to have a new brake light globe installed urgently. Once again, I was looked after by Ray Bolder & his awesome team. The attention level was as if I was getting a major service done. Very prof... See more

Rated 5 out of 5 stars

Excellent service, polite young man took my tire that had a screw in it, I forgot to pick it up the next day! I go to get it on Friday and, told me to park it up and come back in 20 minutes, sure en... See more

Rated 5 out of 5 stars

Ray Luke and Anthony at mycar elanora really went out of their way to make this the best tyre service I have had in a very long time. When I was leaving they where also going out of there way to help... See more

Rated 5 out of 5 stars

I found Elanora office of “My Car” very helpful & efficient in conducting my regular 6 monthly log book service. I was kept informed & contacted prior to any additional work which they suggested... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Elanora

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • The Pines Shopping Centre Enter off Coolgardie Street near, Guineas Creek Road, 4221, Elanora, Queensland, Australia

  • (07) 3215 8315

4.6

Excellent

TrustScore 4.5 out of 5

405 reviews

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4.6

All reviews

(405)

32,187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Have always had excellent service at the Elanora branch, including today. Staff are a credit to your company.

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

My car was fantastic

My car was fantastic. They managed to start my car in the car park to save me money on a tow truck. Then they completed the problem so fast so I could get my son from daycare. Very friendly too.

January 10, 2025
Rated 5 out of 5 stars

Efficient and Accomodating:

Efficient and Accomodating:
The team got me in last minute to do a pre-purchase car inspection. They were efficient and honest about what was great about the car and what was going to need fixing soon. They were honest about the cost of these things that needed to be fixed and gave me insight on the value of the car which gave me the confidence to negotiate with my seller. Great team, very professional and thorough. Highly recommend.

January 2, 2025
Unprompted review
Rated 2 out of 5 stars

Customer Service lacking

Tyres had to be ordered in (that's all good) was told would be done Tuesday & would be called when ready. Lunchtime Tues, no call, walked 30mins to shops as had other stuff to do only to see the car was ready, tyres fitted. When paying was told that was actually done Monday as tyres came in early. Missed a 2nd day of work when no need. Car out in the hot sun all day could not touch the steering wheel, car hotter than a sauna, & the windscreen sunshield was right there on the passenger side. No thought what so ever as to go that extra bit & put it up or open the windows a touch. Not impressed on both counts. Will not be back.

December 31, 2024
mycar Tyre & Auto - Elanora logo

Reply from mycar Tyre & Auto - Elanora

Hi Steven​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

I was charged twice for the wheel…

I was charged twice for the wheel alignment and charged to fix my back left brake light and it wasn't done..can your elanora workshop give us a call to discuss as per my email?
Ph 0421971086

December 17, 2024
mycar Tyre & Auto - Elanora logo

Reply from mycar Tyre & Auto - Elanora

Hi Peter​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Thankyou to the legends at my tyre…

Thankyou to the legends at my tyre elanora, today they went above and beyond to help me out with my tyre and I can’t be more greatful. Thanks for helping me get back on the road guys. Skilled and kind professionals Thankyou again. Candice :)

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

What a Top Experience

All I can say is Ray, Rowen,Chip and the rest of the boys at Elanora are the best mechanics on the coast. Always ready to step in and help. Nothing is too much trouble for them. Fantastic service. Pleasant to deal with. Explains everything. I’m just so happy they look after my car.

December 4, 2024

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