Needed to have a new brake light globe installed urgently. Once again, I was looked after by Ray Bolder & his awesome team. The attention level was as if I was getting a major service done. Very prof... See more
Location
Switch locationThe Pines Shopping Centre Enter off Coolgardie Street near, Guineas Creek Road, 4221 Elanora, Queensland, AU
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See what reviewers are saying
Excellent service, polite young man took my tire that had a screw in it, I forgot to pick it up the next day! I go to get it on Friday and, told me to park it up and come back in 20 minutes, sure en... See more
Ray Luke and Anthony at mycar elanora really went out of their way to make this the best tyre service I have had in a very long time. When I was leaving they where also going out of there way to help... See more
I found Elanora office of “My Car” very helpful & efficient in conducting my regular 6 monthly log book service. I was kept informed & contacted prior to any additional work which they suggested... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Elanora
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
The Pines Shopping Centre Enter off Coolgardie Street near, Guineas Creek Road, 4221, Elanora, Queensland, Australia
- (07) 3215 8315
4.6
Excellent
405 reviews
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Good friendly service
March 15, 2025
It was good
It was good, but they forgot to send the email about what need to be fixed in my car. Would mind asking them to re-send it for me please? Thank you
March 4, 2025
Sorted out my issue quickly :-)
March 5, 2025
The invoiced amount was not what was…
The invoiced amount was not what was quoted. And the quote was based on a major service - what now needs to be done - ten days before.
February 24, 2025
I could not recommend Mycar high…
I could not recommend Mycar high enough.
All employees were respectful and kind.
Especially Jeff, who went out of his way to explain parts , labour and availability.
His professionalism knowledge and helpfulness was outstanding .
February 14, 2025
Friendly,efficient and rung me earlier…
Friendly,efficient and rung me earlier than expected to say car ready
February 11, 2025
Great service and I was able to get in…
Great service and I was able to get in immediately.
February 6, 2025
Ray was happy to help us
Ray was happy to help us
The mechanics are polite, knowledgeable
and that is exactly what I need from a Mechanic’s workshop
Well done.
February 5, 2025
Prompt curious service at a good price.
Prompt curious service at a good price.
Top service all round
February 1, 2025
Quick turnaround
I had a car accident and brought my car in to get fixed. Ray was helpful, understanding and managed to have all parts ordered and my car back up and running within a few days.
February 1, 2025
Great staff, super friendly and efficient
The staff at mycar are always great, super friendly and efficient. I would always call them first if I had any issues with my tyres or car. It’s great that they’re just around the corner too.
January 15, 2025
Work completed on time and…
Work completed on time and recommendations for further item to be attended too.
January 20, 2025
Amazing service
I've been using these guys for awhile now. Always very helpful and super friendly.
January 15, 2025
Great honest communication
Great honest communication
No unnecessary repairs suggested
January 14, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bumper Issues
On Monday I got 4 new pirelli tyres and a wheel alignment and the following day my the valance panel and the bumper absorber were half hanging off. Most of the screw attachments are missing. Only notice it when I could hear them dragging on the road. Very dissatisfied.
January 13, 2025
Reply from mycar Tyre & Auto - Elanora
Hi Frank,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
The team have been fantastic at helping…
The team have been fantastic at helping out, had a service then a small issue that they sorted out no hassle at all. Highly recommend the team down at Elanora
January 13, 2025
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