mycar Tyre & Auto - Elanora Reviews 

405
TrustScore 4.5 out of 5

4.6

The Pines Shopping Centre Enter off Coolgardie Street near, Guineas Creek Road, 4221 Elanora, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Needed to have a new brake light globe installed urgently. Once again, I was looked after by Ray Bolder & his awesome team. The attention level was as if I was getting a major service done. Very prof... See more

Rated 5 out of 5 stars

Excellent service, polite young man took my tire that had a screw in it, I forgot to pick it up the next day! I go to get it on Friday and, told me to park it up and come back in 20 minutes, sure en... See more

Rated 5 out of 5 stars

Ray Luke and Anthony at mycar elanora really went out of their way to make this the best tyre service I have had in a very long time. When I was leaving they where also going out of there way to help... See more

Rated 5 out of 5 stars

I found Elanora office of “My Car” very helpful & efficient in conducting my regular 6 monthly log book service. I was kept informed & contacted prior to any additional work which they suggested... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Elanora

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • The Pines Shopping Centre Enter off Coolgardie Street near, Guineas Creek Road, 4221, Elanora, Queensland, Australia

  • (07) 3215 8315

4.6

Excellent

TrustScore 4.5 out of 5

405 reviews

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4.6

All reviews

(405)

32,187 reviews in the last 12 months

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Rated 1 out of 5 stars

First (& last) time I've trusted MyCar…

It's the first time I've trusted MyCar (Elanora) with a service... and sadly, I won't be returning. I have a Toyota CHR & have never had any issues with it (it's it 5yrs old)... but after this service, the electronics in the car went...I took my car back & these guys said, it had nothing to do with them (even though there was not a thing wrong prior to them touching my car). I now have to wait for Toyota to fit me in and do a complete diagnostic, but even they think MyCare altered something... I wanted to support local, support MyCar... but now I'm going to have to pay a hell of a lot more to fix what they have broken

April 15, 2025
Rated 3 out of 5 stars

Poor sercice

Service booked 2 weeks in advance. Didn't have the right oil to do change so now have to take car back another day for this to be done. Wiper fluid not topped up. Second time have had service done at this store and things not done as stated in service description. Staff to busy stuffing around with each other to do job properly. Won't be back.

April 20, 2025
mycar Tyre & Auto - Elanora logo

Reply from mycar Tyre & Auto - Elanora

Hi Rachelle​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Exceptional Customer Service

I took my car in without an appointment and asked if they could look underneath it as my dogs had been frantically trying to get at something. They were more than happy to help. They found a rat was nesting in the splash shield. I am so grateful they were able to fit me in, find the problem and they didn’t charge me at all. Thank you so much !!

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

3 out of 5 of my wheel nut bolt caps…

3 out of 5 of my wheel nut bolt caps were damaged when my tyre was replaced. I called the store and although the staff member was polite, they have failed to provide a follow up phone call, or replace the part as I requested, having called the same day the day the work was completed.

April 2, 2025
Rated 1 out of 5 stars

The work done great. Service at front desk terrible …

Slipped on the floor twice due to rain and no mat.
The guy tried to charge me for a brand new tyre when all I had was a puncture repair.
When I walked in after an hour and a half the guy looked at me like he didn’t know who I was or why I was there. I’d got a text u to I say my car was ready. He should have recognised me and put two and two together. Idiot.
Not impressed.

March 28, 2025

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