mycar Tyre & Auto - Epping Reviews 

306
TrustScore 4.5 out of 5

4.6

Epping Plaza Shopping Centre Enter off High Street (near Cooper Street), 3076 Epping, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Amazing service! Been going since 2020 can’t fault Epping mycar! Especially Matt has been extremely consistent and helpful follows through on promise and calls me back

Rated 5 out of 5 stars

I cannot recommend Mycar Tyre & Auto enough. The whole experience was smooth, efficient, and completely stress-free. I dealt with Matt who was not only professional but also genuinely pleasant, helpfu... See more

Rated 5 out of 5 stars

Mycar Epping are always great. Call and tell me what is urgent and what can wait, always try to give me the best price which is very much appreciated. Treat me exactly the same and my male family... See more

Rated 5 out of 5 stars

I recently had my car serviced here and couldn’t be more impressed. From start to finish, the communication was excellent, clear, timely, and professional. They kept me updated every step of the way... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Epping

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Epping Plaza Shopping Centre Enter off High Street (near Cooper Street), 3076, Epping, VIC, Australia

  • (03) 8585 7145

4.6

Excellent

TrustScore 4.5 out of 5

306 reviews

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4.6

All reviews

(306)

35,622 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst store ever

Worst store ever. Pathetic customer service.

January 10, 2025
mycar Tyre & Auto - Epping logo

Reply from mycar Tyre & Auto - Epping

Hi Yash​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 2 out of 5 stars

Over priced

Over priced. Mazda would have been cheaper. The main reason for service was for AC not working. Was notified once van was in for service that the AC could not be looked at, and we needed to go back after the 15th because the people they use were on holidays.
This was the entire reason for a service!!!!!
So disappointed. Live and learn.

January 6, 2025
mycar Tyre & Auto - Epping logo

Reply from mycar Tyre & Auto - Epping

Hi Diana​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great service

Guys on site were very efficient, accommodating. Would 100 percent recommend their services to anyone

December 19, 2024
Rated 5 out of 5 stars

Zoom Zoom

These guys always make it easy for me when I bring my car in.
True to time frames and tell me in English (not mechanic speak) what needs to happen.

December 4, 2024
Rated 5 out of 5 stars

Great team

Great team, easy to arrange for my car to be serviced. Great communication from the team.

October 25, 2024

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