mycar Tyre & Auto - Erina Reviews 

410
TrustScore 5 out of 5

4.8

Erina Fair Shopping Centre, Enter off Tarragal Glen Avenue, 2250 Erina, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Ordered my new Pirelli tyres through the Black Friday sales, outstanding value. Got called two weeks early to book it in for fitting and competed promptly, right on time. Richard at Erina was fantasti... See more

Rated 5 out of 5 stars

Amazing service from start to finish. I was pretty worried when I pulled into mycar this afternoon as my warning lights were flashing and Richard was kind enough to come straight over and check the pr... See more

Rated 5 out of 5 stars

Richard makes the process smooth, easily understandable (for those with little or no car knowledge) without being patronizing, that I have seen in other car repair places. In this last visit for an... See more

Rated 5 out of 5 stars

Daniel and the Team at MyCar Erina are fantastic, Great customer service, Honest advice and Quality Workmanship. This workshop is one of the best and have taken care of my Holden for many years and th... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Erina

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Erina Fair Shopping Centre, Enter off Tarragal Glen Avenue, 2250, Erina, NSW, Australia

  • (02) 9212 8960

4.8

Excellent

TrustScore 5 out of 5

410 reviews

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4.8

All reviews

(410)

32,194 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolutely disgracful

Absolutely disgracful

Booked car in for a wheel alignment and a pink slip
was told needed tail shaft spacer and and rack ends needed replacing Just over 12 months ago I had everything replaced through mycar so I found this unusual as had work done on timing chain from mercedes mechanic as well he went over the whole car as I was not happy with there diagnostic and they wanted $589 I took car to a mercedes specialist he went right over the car found nothing wrong with it he told me to go back to mycar erina with a full list he went over on my car with pictures of the problem mycar said there was problems with as there were no problems I was told by the manager at erina that he would not look at the car again I asked for another of his mechanics to look at it he refused even after looking at the letter i gave him from the mercedes mechanic and having pictures he got nasty and refused to I asked did you even do a wheel allignment he told me they did this before the rego check unusual as if he did the wheel allignment program would of picked up the problem with the rack ends if he did but he also could not give me a print out of the wheel allignment I believe mycar erina brach was trying to get me to spend another $589 on something that did not need to done I have read the reviews on many sites this seems to be a case with mycar very very dissapointed have taken it up with fair trading

February 25, 2025
mycar Tyre & Auto - Erina logo

Reply from mycar Tyre & Auto - Erina

Hi Brad​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Please do yourself a favour and run away.

I went to my local one in the shopping center (Erina) for a pink slip, big mistake. Quoted me $1200 on a list of things to fix that I know they are non-exist issues they just made up, said if I don't fix those I will not get a pass on the rego check. I declined and went to another local shop on the same day, passed the check on the spot. I highly recommend that anyone considering MyCar avoid them. People who do not know anything about their car would easily fall for their scam. Total waste of time and the $49 inspection fee.

January 29, 2025
mycar Tyre & Auto - Erina logo

Reply from mycar Tyre & Auto - Erina

Hi Tom​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

I got scammed with prices

I got scammed with prices, and got told I won’t “pass” my service if I don’t buy extras which I later found out isn’t a thing

January 23, 2025
mycar Tyre & Auto - Erina logo

Reply from mycar Tyre & Auto - Erina

Hi Karla​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Helpful

Helpful, honest and reliable. The repairs were explained and broken down so that I could understand what was required to fix my vehicle. Very helpful in saving costs where possible. Great service!

January 11, 2025
Rated 5 out of 5 stars

Good

Nice reception, and an overall good service

January 3, 2025

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