mycar Tyre & Auto - Figtree Reviews 264

TrustScore 5 out of 5

4.8

Figtree Westfield Shopping Centre, The Avenue (near Princes Highway), 2525 Figtree, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I had my car serviced here for the 2nd time and couldn’t be happier with the experience. The staff were friendly, professional, and took the time to explain everything clearly. The service was complet... See more

Rated 5 out of 5 stars

Got booked in really quick, staff were all really well presented and I had good communication throughout. All costs were discussed and explained and when I approved something, they got it in super q... See more

Rated 5 out of 5 stars

Easy to book - I was hesitant to pay upfront but I think I actually preferred it once I got there as it meant no hassle. They were open on the pricing and made sure I was called before replacing th... See more

Rated 5 out of 5 stars

When dropping my car in for a rego check, the attendant was friendly and professional. My car needed some further work and the booking was quick and painless. The team kept me updated on how the work... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Figtree

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Figtree Westfield Shopping Centre, The Avenue (near Princes Highway), 2525, Figtree, NSW, Australia

  • (02) 9212 8945

4.8

Excellent

TrustScore 5 out of 5

264 reviews

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Rated 1 out of 5 stars

worst ever

broke care key flattened battery trying to start car all I wanted was a rego ticked told the tyres where worn which I don't believe they were and will not be using My Car again

August 13, 2024
mycar Tyre & Auto - Figtree logo

Reply from mycar Tyre & Auto - Figtree

Hi Chris​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Can't fault them, great service!!!

Polite, efficient, keeping you up to date about the status of your vehicle. Also providing recommendations on things to fix, making you feel comfortable to make your own decusions, rather than strong arming you. Also completed the service in a manageable time frame, based on my circumstances- very considerate!

August 10, 2024
Rated 5 out of 5 stars

Amazing service!

Aidan (hope that’s spelt right) went above and beyond to get a spare tire for my car that seems to have been out of stock for a long time. He was so understanding and just overall amazing!

July 9, 2024
Rated 5 out of 5 stars

Excellent service overall

AIden and Ian did a great job with the car registration check, the car service, updates and acquiring the new tyres. Friendly and great communication both in person and over the phone.

July 4, 2024

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