mycar Tyre & Auto - Figtree Reviews 264

TrustScore 5 out of 5

4.8

Figtree Westfield Shopping Centre, The Avenue (near Princes Highway), 2525 Figtree, NSW, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had my car serviced here for the 2nd time and couldn’t be happier with the experience. The staff were friendly, professional, and took the time to explain everything clearly. The service was complet... See more

Rated 5 out of 5 stars

Got booked in really quick, staff were all really well presented and I had good communication throughout. All costs were discussed and explained and when I approved something, they got it in super q... See more

Rated 5 out of 5 stars

Easy to book - I was hesitant to pay upfront but I think I actually preferred it once I got there as it meant no hassle. They were open on the pricing and made sure I was called before replacing th... See more

Rated 5 out of 5 stars

When dropping my car in for a rego check, the attendant was friendly and professional. My car needed some further work and the booking was quick and painless. The team kept me updated on how the work... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Figtree

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Figtree Westfield Shopping Centre, The Avenue (near Princes Highway), 2525, Figtree, NSW, Australia

  • (02) 9212 8945

4.8

Excellent

TrustScore 5 out of 5

264 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Service at MyCar Figtree was 5 star

Service at MyCar Figtree was 5 star, but your centralised phone system was a nightmare, with no way to directly contact Figtree or even chat to someone at a call centre. I've never experienced such an infuriating phone set-up. Fix it asap!

June 21, 2024
Rated 1 out of 5 stars

$229 for a service

$229 for a service. All they did was change the oil and oil filter. Didn’t call me to let me know of the other issues with my car just gave me a list of things to fix. Overall very disappointed with the service

June 12, 2024
Rated 5 out of 5 stars

I had a great experience with my tyre…

I had a great experience with my tyre change and wheel alignment. The online booking process was easy, with a wide selection of tyres and straightforward payment options. The staff were friendly, and the service was impressively quick. I will definitely be returning for my next mechanical needs.

May 28, 2024
Rated 5 out of 5 stars

Great mechanics!

The mechanics took the time to explain everything, including the break down of the invoice. They were efficient and also were mindful of prices and really did care about doing the right thing! Wouldn’t go anywhere else from now on

May 28, 2024
Rated 5 out of 5 stars

A good experience

they took time to explain the necessary repairs and give me the information I need to make informed decisions about my car. This kind of transparent communication can really build trust between customer and service provider. It's wonderful when I find a place that values integrity and puts the customer's needs first.

May 27, 2024
Rated 1 out of 5 stars

Having 2 different mechanics disagree

Having 2 different mechanics disagree
over .2 of a mm thickness on the extremity of a tyre where there is minimal wear on the rest of it. Then failing the inspection stating a new tire must be purchased before he would pass it. Extremely poor PR

May 24, 2024
Rated 5 out of 5 stars

Quick and great service

Had my 60,000km logbook service on my Mazda Cx-3 on 10 May 2023. Was able to drop the car in at 8.00am and the car was ready at 9:30am. Was happy with the interaction with the Manager who went out of his way to help me.

May 11, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look