mycar Tyre & Auto - Firle Reviews 

455
TrustScore 4.5 out of 5

4.7

Firle Plaza, Margaret Street (opposite Dunkley Avenue), 5070 Firle, SA, AU


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Rated 5 out of 5 stars

Great service from the crew at Firle, considering when I came in it was 30 min prior to closing. I had wheel that needed a new tyre fitted which was done in record time AND wheel was also fitted to m... See more

Rated 4 out of 5 stars

Car was booked initially for a service. Was informed that a new battery was required, front brakes replaced & front light restoration was completed. Pleased that these items were attended to. However... See more

Rated 5 out of 5 stars

I have been coming to your business for years. PJ and Phil had always been amazing. One day I came and didn't get the usual amazing experience. I then spoke with PJ. He explained my issues a lot bette... See more

Rated 5 out of 5 stars

My alternator died on Christmas Eve. Catastrophic, obviously. No car over Christmas/New Year, and staring down the barrel at a massive cost at the most expensive time of the year. I wasn't expecting a... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Firle

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Firle Plaza, Margaret Street (opposite Dunkley Avenue), 5070, Firle, SA, Australia

  • (08) 8198 8211

4.7

Excellent

TrustScore 4.5 out of 5

455 reviews

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4.7

All reviews

(455)

35,718 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had the worst experience with my…

I had the worst experience with my recent wheel alignment. They didn’t fix it and told me to go to another shop but still charged me the full amount. The customer service was terrible—they didn’t listen to me and offered no solution at all. Very disappointed.

February 10, 2025
mycar Tyre & Auto - Firle logo

Reply from mycar Tyre & Auto - Firle

Hi Mohammed,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 2 out of 5 stars

I dropped off my car early and told…

I dropped off my car early and told them that I needed the car back by 2.30. I didn’t get a call about my car til 1.40 to say they needed more time on my car as they weren’t sure of the problem and could they keep it til 5.30. This was impossible for me to do as I have parenting responsibilities. I now have to rebook my car in and organise help from others which has inconvenienced others. I feel they left my car til the last minute as I know they only did half hours work on the car even though they had the car there for 5 hours. Not happy.

February 13, 2025
mycar Tyre & Auto - Firle logo

Reply from mycar Tyre & Auto - Firle

Hi Erin​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

My vehicle was having some issues…

My vehicle was having some issues starting. I thought it could be the starting engine or ignition switch. It ended up being just the battery cable that was loose. Very honest and friendly people. I would recommend them every time

January 30, 2025
Rated 4 out of 5 stars

Car was booked initially for a service

Car was booked initially for a service. Was informed that a new battery was required, front brakes replaced & front light restoration was completed. Pleased that these items were attended to.
However, whether the tyre pressure was too high or the wheel balance was not done, the drumming noise is annoying.

January 28, 2025
Rated 5 out of 5 stars

Great experience - Yaris clutch replacement

Needed clutch replaced on a Toyota Yaris. Easy to reach by phone, able to book an appointment within a few days, competitive price, professional and friendly service, job done on the day as arranged at the price quoted, car fixed - can't ask for more than that!

January 8, 2025
Rated 1 out of 5 stars

Taking advantage

Went in for a simple service.
They came back to me with a quote of $4500 for things they have picked up that need fixing.
After a second opinion I discovered they have tried to get $3000 worth of more work.
Not happy over charging and trying to take advantage of someone they thought knew nothing about cars.

December 31, 2024
mycar Tyre & Auto - Firle logo

Reply from mycar Tyre & Auto - Firle

Hi Bob​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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