mycar Tyre & Auto - Fountain Gate Reviews 

489
TrustScore 5 out of 5

4.8

Fountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805 Narre Warren, VIC, AU


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Rated 3 out of 5 stars

I usually have a great experience with mycar fountain gate, however the manager was about 20 minutes late on Saturday morning. There was a line of people and it took an additional 15 minutes to drop o... See more

Company replied

Rated 5 out of 5 stars

The entire team is super friendly and do an amazing job. My second logbook service here and they are spectacular. Highly recommend! They take the time to explain everything being done and they can do... See more

Rated 5 out of 5 stars

The team at Mycar Fountain Gate were very friendly to deal with and thorough in the servicing provided, identifying issues that could have proved very costly if left unchecked and kept me updated ever... See more

Rated 5 out of 5 stars

I was nervous going in after being screwed around by other mechanics. Staff were friendly and supportive, gave me a list of what will need to be done on the spot and in the future with a guide plan... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Fountain Gate

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Fountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805, Narre Warren, VIC, Australia

  • (03) 8585 7103

4.8

Excellent

TrustScore 5 out of 5

489 reviews

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4.8

All reviews

(489)

32,187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service.

Great service.
Car dropped service done small sent for pickup within a few hours.
Customer service is exceptional

July 19, 2025
Rated 5 out of 5 stars

Mycar tyre and Auto did an outstanding…

Mycar tyre and Auto did an outstanding job on my vehicle. They completed a full major service and repaired all the brake components.The teams was very professional and clearly experienced- they took the time to explain the work needed and kept me informed throughout the process. After the service, my car felt noticeably smoother and safer to drive. I highly recommended Mycar Tyre and Auto.

July 4, 2025
Rated 5 out of 5 stars

Great team led by Chris

Great, honest team at myCar Fountain Gate that actually look after their customers and do the right thing. Chris is a really great manager there.

June 20, 2025
Rated 5 out of 5 stars

Great customer service

Great customer service, very convincing communication about repairs undertaken, thanks to Chris , Logan for their service, regards :)

June 20, 2025
Rated 5 out of 5 stars

Service was very friendly

Service was very friendly, helpful and informative. Job was done on time and according to the quote. Two extra jobs were recommended and which we accepted be done. Terrific overall.

June 16, 2025
Rated 5 out of 5 stars

Has a RWC attended to

Has a RWC attended to. It was all dealt with very smoothly and the one hiccup was well sorted. Clean well organised workshop and friendly staff. Would highly recommend

June 10, 2025
Rated 5 out of 5 stars

Great customer service

They've very friendly and efficient. I had limited time only, due to my circumstances . They made sure they met my expectations.
Thank you team

May 30, 2025
Rated 1 out of 5 stars

Terrible experience, can't diagnose or fix a problem

I had called before and explained that my car needed a service, the car was misfiring, slowing down, wipers not cleaning properly and boot sometimes not standing open and closing suddenly. While dropping the car to mycar shop and as I was asking them that they forgot to unlock the wiper jet during last service he said they will look into it and will charge half hour labour for it. When I said why because i clearly remember him saying you can do it for yourself as it is 5 minute job. He very rudely said no one works for free. Anyways they said they will give me a call after they do a thorough inspection around 12 and we will go from there. No call came. Around 2.50 I went to pick my car. They said we could not find any problem of misfiring, we could not find replacement washer jet, just gave me an invoice quoting around 750 dollars to look for potential cause of misfiring but still said we are not sure if it will fix it. I was literally shocked as they couldn't not see and find a problem, even made an attempt to fix it as the problem was clearly there. Next day I went to couple of mechanics who after driving for couple of minutes could clearly see a problem and have asked me what they can do to fix it.

At least they made an attempt to listen to me and my problem as the car was clearly musfiring. That guy was just rude and terrible and I think only want dollars without any work and is just good to deal in tyres and nothing else. This was my third year coming to your shop and also the last time. Hope you can look into it and do something about it and give some proper training to the staff om how to fix a car

May 20, 2025

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