I usually have a great experience with mycar fountain gate, however the manager was about 20 minutes late on Saturday morning. There was a line of people and it took an additional 15 minutes to drop o... See more
Company replied
Fountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805 Narre Warren, VIC, AU
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I usually have a great experience with mycar fountain gate, however the manager was about 20 minutes late on Saturday morning. There was a line of people and it took an additional 15 minutes to drop o... See more
Company replied
The entire team is super friendly and do an amazing job. My second logbook service here and they are spectacular. Highly recommend! They take the time to explain everything being done and they can do... See more
The team at Mycar Fountain Gate were very friendly to deal with and thorough in the servicing provided, identifying issues that could have proved very costly if left unchecked and kept me updated ever... See more
I was nervous going in after being screwed around by other mechanics. Staff were friendly and supportive, gave me a list of what will need to be done on the spot and in the future with a guide plan... See more
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Fountain Gate Shopping Centre Enter off Overland Drive, near Princes Highway, 3805, Narre Warren, VIC, Australia
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I was really happy with Chris who managed at short notice to attend to a small repair on my car. He was more than helpful and very obliging. I will certainly return to Mycar Fountain Gate and recommend their work to others.
Apart from not finishing my car at the time I required,the staff at reception very helpful
Staff are friendly and I prefer to drive up here to have my car serviced despite living near Toyota and owning a Toyota.
Better customer service and more honestly than a dealership
Courteous, friendly, listened to concerns and responsive to needs, clearly explained (in laypersons terms) outcomes and what to be expecting in future bookings.
I went in to have 2 tyres replaced. The guys were friendly, approachable and made the process as easy and efficient as they could, to ensure I was able to do school pick up and drop off.
After after my tyres replaced, I booked in to have my breaks changed and a service completed. Could not fault them!
I was extremely happy with the customer service at Fountain Gate and highly recommend them to anyone my car was completed ahead of time I was advised of everything along the way that my car needed and a shout out to Logan for staying past his knock off time to assist me with the booking everyone was friendly and extremely happy with the service on my vehicle
They contacted me several times to inform me of important things to be attended to.
Super fast, efficient and friendly service. Will definitely go back again in the future.
Customer service was good, they communicated with me through the process of the service.
The staff was professional and transparent about the work that needed to be done. They took the time to explain the issues clearly
I’ll definitely be returning for future maintenance and repairs.
Chris !!!! ..... Thank you for helping us and staying back to get the final RWC ready for us. Our buyer was a NIGHTMARE to deal with as you guys knew first hand. Your patience and professionalism won't be forgotten
Booking service was easy. Car was finished in good time notified when to pick up vehicle. Efficient process
A big shoutout to Chris and his team at Mycar Tyre & Auto Fountain Gate! As always, they provide excellent customer service and deliver work professionally and promptly. If you're in need of a reliable and dedicated mechanic, give Chris a call
Extremely kind and understanding when calling them then came in the next day and puncture repair only took at an hour was stoked with how amazing the team were and how kind
Great customer service and very helpful
In answering my questions
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