mycar Tyre & Auto - Fyshwick Reviews 

153
TrustScore 4.5 out of 5

4.6

Unit 1/2 Kembla St, 2609 Fyshwick, ACT, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I contacted Mycar Tyre & Auto late afternoon & explained the issues I had that day with Hyundai. My Car understood my urgency to get my work vehicle serviced and repaired got me booked for the follo... See more

Rated 3 out of 5 stars

The car service was fine but the staff just handed me the car keys thereafter without explaining my car really requires urgent repairs about the the diminished brake fluid and torn lower control bush... See more

Rated 5 out of 5 stars

Woke up to a flat rear tyre and also a flat spare! The Wanniassa branch were great at booking me in for two new tyres with 30mins of the call and the Fyshwick branch had them changed in an hour. Canno... See more

Rated 5 out of 5 stars

The staff at MyCar Fyshwick gave me confidence in their service, to trust them with servicing the brakes on my 1974 Rolls Royce Silver Shadow. It was their first experience with the Rolls Royce brand... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Fyshwick

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

153 reviews

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1-star

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4.6

All reviews

(153)

35,680 reviews in the last 12 months

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Rated 3 out of 5 stars

Good work but minimal customer service

The work was done on time and paperwork completed. Customer service could be improved. While waiting for my car to be ready, the staff were talking and swearing loudly. I can handle a few ‘f’ and ‘c’ words, but I don’t think it is very professional.

May 23, 2025
mycar Tyre & Auto - Fyshwick logo

Reply from mycar Tyre & Auto - Fyshwick

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Do not recommend

They rushed my car. Didn't put screws back so part of my car was grinding against the road. Hose clamps weren't tightened and now my car has a rattle that it never had before. Very frustrating experience. Wouldn't recommend

May 7, 2025
mycar Tyre & Auto - Fyshwick logo

Reply from mycar Tyre & Auto - Fyshwick

Hi IS​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

Straightforward and friendly

Straightforward and friendly. No complaints at this stage. I forgot to ask to speak to the mechanic who actually conducted the service. This is always valuable for owners and should perhaps be offered as a standard thing.

April 29, 2025
Rated 4 out of 5 stars

Good Job

They listened to my concerns and explained what they were doing in language I could understand

April 17, 2025
Rated 5 out of 5 stars

Last minute booking

I was out of town and found out I needed a pink slip that day, just after lunch, I would have ended up unregistered if they hadn’t squeezed me in that afternoon.

A lot of Mechanics would say “Maybe tomorrow”.

February 19, 2025
Rated 3 out of 5 stars

$50 is too much to repair tyre puncture…

$50 is too much to repair tyre puncture where band new tyre is around $100.

February 8, 2025
mycar Tyre & Auto - Fyshwick logo

Reply from mycar Tyre & Auto - Fyshwick

Hi Golam,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 4 out of 5 stars

Not completely happy

Tyres fitted promptly. Purchase included puncture protection, but then I was told that this required me to pay extra for wheel alignment.
As always happens at MyCar, the wheel nuts were overly tightened so that I couldn't loosen them with the vehicle's wheel brace. I had to use a rattle gun to loosen them and then used a torque rench to retighten them per the vehicle specs.

January 9, 2025

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