mycar Tyre & Auto - Gladstone Reviews 

312
TrustScore 4.5 out of 5

4.6

Kinkora Shopping Centre Enter off Dawson Highway (near Phillip Street), 4680 West Gladstone, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Darryl looked after me extremely well. I had come in randomly as my car just started steaming out of the bonnet and it broke down nearby, he immediately organised a mechanic to come straight out, orde... See more

Rated 5 out of 5 stars

Prompt service and communication. Lead to a very pleasant service experience. Dropped car off the afternoon prior to booking time. Work commenced straight away. Identified parts that needed to be s... See more

Rated 5 out of 5 stars

No problems at all. From booking a service on line to having new brake pads fitted on the rear wheels as recommended by the Townsville Store when new tyres where fitted. All the info was coordinated... See more

Rated 5 out of 5 stars

In all honesty .. my experience with MyCar business and workers was perfect.. the patience they showed me was outstanding .. each one of the workers couldn't help me any more than they did.. this b... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Gladstone

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Kinkora Shopping Centre Enter off Dawson Highway (near Phillip Street), 4680, West Gladstone, QLD, Australia

  • (07) 4848 7503

4.6

Excellent

TrustScore 4.5 out of 5

312 reviews

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4.6

All reviews

(312)

35,710 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service, fully explained everything easily and corrected my mistake which saved me hundreds of dollars! New to the area and these guys will be my regular mechanics from now on. Thanks to you all, you rock! 🤟

April 4, 2025
Rated 3 out of 5 stars

Easy but lacks communication

Easy to get the tires all sorted, paid online before hand but when I got there when it was all done I needed to pay for a wheel alignment however I was not told about this and specifically didn't click it on the website. It just would have been nice to be asked. Not just told to pay another $90 and told the alignment was bad so we had to.

April 3, 2025
mycar Tyre & Auto - Gladstone logo

Reply from mycar Tyre & Auto - Gladstone

Hi Thomas​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Prompt, consistent, reliable

Richard in the team are always helpful and consistent with work performed and time frames given. Generally the cheapest quote in town and always receive really good service. Good to have a cost effective mechanic you can trust

March 20, 2025
Rated 5 out of 5 stars

Prompt service and communication

Prompt service and communication.
Lead to a very pleasant service experience. Dropped car off the afternoon prior to booking time. Work commenced straight away. Identified parts that needed to be sourced and still met the estimated time for the vehicle to be collected.
Thank you Gladstone team

March 7, 2025

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