mycar Tyre & Auto - Harbord Reviews 

130
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, Corner of Harbord Road and Winbourne Road, 2100 Brookvale, NSW, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I just arrived back from Victoria, Car tyres x 2 punctured by pot holes / nails. Luke explained the perils, of wear and tear, profiles, the pitfalls of having 4 different tyres on the car. The servi... See more

Rated 5 out of 5 stars

The on-line booking system was trouble free and easy. However I made a mistake and selected the wrong tyre. Spoke with Luke who solved the issue and honoured the discount that was available on the... See more

Rated 5 out of 5 stars

Great experience. Luke has serviced a number of our cars. He is very helpful and accommodating. He does a great job and doesn't charge an arm and a leg. He always has time to explain things and ha... See more

Rated 5 out of 5 stars

Luke and his team are honest, reliable people. I had ongoing issues with my car and was let down by a local car garage. Luke immediately re-assured me, checking all of my car out at no extra cost, a d... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Harbord

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Harbord Road and Winbourne Road, 2100, Brookvale, NSW, Australia

  • (02) 9212 8903

4.8

Excellent

TrustScore 5 out of 5

130 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(130)

32,194 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rude manager

Rude manager. Incompetent service

February 20, 2025
mycar Tyre & Auto - Harbord logo

Reply from mycar Tyre & Auto - Harbord

Hi Sri​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 2 out of 5 stars

Update your phone booking system.

Your booking system via the phone needs updated. You have two options for choosing Brookvale as a location when one of those options should be Harbord reflecting your website.

I was booking my car into the Brookvale Store next to Warringah Mall and planed my day around that. When I arrived I was told to go to the other Brookvale/Harbord store, even though my tyres were actually at the store I was at and were being sent down to the Harbord store.

Once I eventually dropped my car off I was then left in the heart of industrial area with no transport on a stinking hot day. I would never have booked my car into this location.

Also you would think when you purchase four new tyres, a service and wheel alignment you could at least apply tyre shine. It’s the little things.

February 5, 2025
mycar Tyre & Auto - Harbord logo

Reply from mycar Tyre & Auto - Harbord

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

I have excellent experience with the…

I have excellent experience with the garage on both occasions I dealt with, first was a rego service, the gentleman took great care and even done a free job on fixing rear car seat folding was stuck made the hat back boot unusable.The second occasion puncture on brand new BMW 1 series, they took on without any booking on an Xmas eve and got the job done for the vehicle to be ready on holidays.The technician was marvellous and I strongly recommend these boys for any repair issues you have.Thanks Jay

December 24, 2024
Rated 5 out of 5 stars

Aedon at Harbord Rd Brookvale listened…

Aedon at Harbord Rd Brookvale listened to my concerns and continued to work on the car until the problem was fixed, at no extra charge. ( the noisy brakes had been problematic for a while). He is calm, efficient, clear and knows his work. I would recommend him to others, without hesitation.

December 6, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look