mycar Tyre & Auto - Harbord Reviews 

130
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, Corner of Harbord Road and Winbourne Road, 2100 Brookvale, NSW, AU


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Rated 5 out of 5 stars

I just arrived back from Victoria, Car tyres x 2 punctured by pot holes / nails. Luke explained the perils, of wear and tear, profiles, the pitfalls of having 4 different tyres on the car. The servi... See more

Rated 5 out of 5 stars

The on-line booking system was trouble free and easy. However I made a mistake and selected the wrong tyre. Spoke with Luke who solved the issue and honoured the discount that was available on the... See more

Rated 5 out of 5 stars

Great experience. Luke has serviced a number of our cars. He is very helpful and accommodating. He does a great job and doesn't charge an arm and a leg. He always has time to explain things and ha... See more

Rated 5 out of 5 stars

Luke and his team are honest, reliable people. I had ongoing issues with my car and was let down by a local car garage. Luke immediately re-assured me, checking all of my car out at no extra cost, a d... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Harbord

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Harbord Road and Winbourne Road, 2100, Brookvale, NSW, Australia

  • (02) 9212 8903

4.8

Excellent

TrustScore 5 out of 5

130 reviews

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4.8

All reviews

(130)

32,194 reviews in the last 12 months

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Rated 5 out of 5 stars

Awesome Service- Top Class team

It is seldom you find a national brand outlet delivery a brilliant local community style service. The team at MyCar Harbord Rd, are kind, thoughtful, skilled and professional. Aiden looked after me, and I could have had a better experience. I will always use them when I need help with my cars...

November 7, 2024
Unprompted review
Rated 1 out of 5 stars

Totally ripped off

Totally ripped off. $85 to undo one bolt and drain radiator coolant? Quoted $20-$30 dollars for 2 washer jets and charged $80? 5 litres of coolant worth $25 retail, charged $65 dollars. Don't ever go to mycar at Brookvale on Harbord Rd. Also requested a new fuel filter to be installed and was not done even though 5 days' notice was given. Also asked for the washer jets to be installed and only one was, the other one could not be installed because he did not have enough plastic tube. Was it too hard to go down the road and buy some. Also apparently, I need $3500+ extra work done. Gee, take my money.

November 2, 2024
mycar Tyre & Auto - Harbord logo

Reply from mycar Tyre & Auto - Harbord

Hi Mark​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

I've been going to this place for a wheel alignment.

I've been going to this place for several years as it's usually where I get the best price for my tyres, plus I like their care plan with free tyres rotation. I went yesterday for a wheel alignment and had a few technical questions to ask to the person in charge. I was very happy with his knowledge and professionalism.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

Aidan went ABOVE and BEYOND 10/10

Aidan went above and beyond to help me fix my lights. I was very nervous as I haven’t had much experience with cars but he went above and beyond, was quick and efficient, and helped me on the spot with everything I needed and more. Thanks Aidan.

September 19, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding mechanics

Outstanding mechanics! My last service required a few extras I wasn’t expecting. The team did all they could to make it affordable for me. They did a fantastic job and my car is running like new. Highly recommended.

September 18, 2024
Rated 5 out of 5 stars

Great Customer Service!

The gentleman who helped service my car was very helpful, upfront, clear and demonstrated a potential issue with my car so I best understood and helped me know what I needed to do moving forward. The pricing was also extremely fair. Overall, amazing experience.

September 16, 2024
Rated 5 out of 5 stars

Excellent Customer service

Am very happy with the customer service provided by Aiden. He went to lengths to explain the service and the works required,was very honest and straightforward .
My only issue is every time you give your car for service you are talking a new person. Please keep the same person in the store as it does build a personal rapport and easier to deal with as he has attended to the car previously .

August 9, 2024
Rated 1 out of 5 stars

tyres replaced overfilled with air

We got tyres replaced, and a new wheel arm. Within a day, the warning light came on that there was an issue with the tyres. We took it back to fix and they were too busy, so came back at a later date and they fixed it (understandable). Two days later, the warning issue happened again. I checked the tyres and they were all pumped up to 46 (they should be at 30) so were greatly overfilled with air. The issue is still not resolved.

June 27, 2024
mycar Tyre & Auto - Harbord logo

Reply from mycar Tyre & Auto - Harbord

Hi Lisa​,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

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