These guys are fantastic. Polite, know their stuff, honest as the day is long. A pleasure to deal with. No delay collecting. Highly recommend.
Location
Switch locationShell Coles Express Service Station, 187 Riversdale Road, 3122 Hawthorn, VIC, AU
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See what reviewers are saying
I brought my cars in for the annual service on 2 separate days. After the service I was thrilled to find the cars performed well and smoother to drive. The MyCar staff were friendly and professional.... See more
Just showed up at my local MyCar on a Saturday morning as I'm a regular. I said my driver's side indicator front light was blown and could I get it replaced in the next 2 hours as I needed to make... See more
Professional and friendly technician at Mycar tyre in Hawthorn. The signal light of my car was dead just now. JERRY at Mycar tyre in Hawthorn helped me to replace it within 2 minutes without any w... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Hawthorn
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 187 Riversdale Road, 3122, Hawthorn, VIC, Australia
- (03) 8585 7114
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Tyre service found a solution for me…
Tyre service found a solution for me and had me on my way home within an hour, at 4 pm on the eve of a public holiday when I had two young kids in the car and boot of luggage. The roadside assist service was less impressive.
My car is always in good hands at…
My car is always in good hands at MyCar. I have been going there with my i30 for 10 years now and trust them to keep it in good nick. Had the car since brand new but very low mileage these days so not wanting to replace it
Exceptional car service and excellent staff
I brought my cars in for the annual service on 2 separate days. After the service I was thrilled to find the cars performed well and smoother to drive. The MyCar staff were friendly and professional. Jerry, the manager alerted me on the invoice what additional work need to be done on one of the cars during the next service.
Before paying up Jerry asked me if I had my Flybuys card. I was happy with my total experience and I had no problem entrusting my cars to MyCar Hawthorm.
Excellent service and customer service…
Excellent service and customer service as always. Fantastic communication before starting repairs to confirm indicative costs. Definitely recommend and will return to this location.
Never Again!
I had booked for my day off and when I arrived for my appointment it was booked in for the wrong day but they did serviced my car. South Melbourne mycar did much better and my car felt like it got a service.
Excellent job
good and friendly services
May use AI-assist with repliesRead more
It went in for a service and came out…
It went in for a service and came out with problems that they could not fix. Had to take it to Mazda dealer. They also left their tools in the engine it by mistake which was found by the mechanics in another shop!

Reply from mycar Tyre & Auto - Hawthorn
Thakyou Jerry
COOLING SYSTEM
Gerry and Nolan kept my cooling system under pressure for 2 hours and established there wasn't a problem. Very caring and professional service that saved me 💸.
Amazing thank you
Excellent Service! and at short notice.
Got me in short notice after I was experiencing issues with my car, customer service was excellent. I will be bringing my car back here for future servicing and maintenance.
Nolan did a great job
Nolan did a great job. He went above and beyond to service my car yesterday. Thank you!
Good communication/ time manner
He was straight to the point/ got it fixed as soon as he can and friendly service
Reasonably priced
Reasonably priced, quick & efficient, good customer service, job well done. Very responsive. Coolant flush and wiper inserts.
Great service and communication
Great service and communication about what was happening with the car. There was also some good notes in the service report about things that need to be watched or likely fixed at a later date
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