mycar Tyre & Auto - Hawthorn Reviews 

175
TrustScore 4.5 out of 5

4.7

Shell Coles Express Service Station, 187 Riversdale Road, 3122 Hawthorn, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

These guys are fantastic. Polite, know their stuff, honest as the day is long. A pleasure to deal with. No delay collecting. Highly recommend.

Rated 5 out of 5 stars

I brought my cars in for the annual service on 2 separate days. After the service I was thrilled to find the cars performed well and smoother to drive. The MyCar staff were friendly and professional.... See more

Rated 5 out of 5 stars

Just showed up at my local MyCar on a Saturday morning as I'm a regular. I said my driver's side indicator front light was blown and could I get it replaced in the next 2 hours as I needed to make... See more

Rated 5 out of 5 stars

Professional and friendly technician at Mycar tyre in Hawthorn. The signal light of my car was dead just now. JERRY at Mycar tyre in Hawthorn helped me to replace it within 2 minutes without any w... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Hawthorn

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, 187 Riversdale Road, 3122, Hawthorn, VIC, Australia

  • (03) 8585 7114

4.7

Excellent

TrustScore 4.5 out of 5

175 reviews

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4.7

All reviews

(175)

32,242 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tyre service found a solution for me…

Tyre service found a solution for me and had me on my way home within an hour, at 4 pm on the eve of a public holiday when I had two young kids in the car and boot of luggage. The roadside assist service was less impressive.

September 25, 2025
Rated 4 out of 5 stars

My car is always in good hands at…

My car is always in good hands at MyCar. I have been going there with my i30 for 10 years now and trust them to keep it in good nick. Had the car since brand new but very low mileage these days so not wanting to replace it

August 8, 2025
Rated 5 out of 5 stars

Exceptional car service and excellent staff

I brought my cars in for the annual service on 2 separate days. After the service I was thrilled to find the cars performed well and smoother to drive. The MyCar staff were friendly and professional. Jerry, the manager alerted me on the invoice what additional work need to be done on one of the cars during the next service.
Before paying up Jerry asked me if I had my Flybuys card. I was happy with my total experience and I had no problem entrusting my cars to MyCar Hawthorm.

August 7, 2025
Rated 1 out of 5 stars

Never Again!

I had booked for my day off and when I arrived for my appointment it was booked in for the wrong day but they did serviced my car. South Melbourne mycar did much better and my car felt like it got a service.

June 11, 2025
Rated 1 out of 5 stars

It went in for a service and came out…

It went in for a service and came out with problems that they could not fix. Had to take it to Mazda dealer. They also left their tools in the engine it by mistake which was found by the mechanics in another shop!

May 27, 2025
mycar Tyre & Auto - Hawthorn logo

Reply from mycar Tyre & Auto - Hawthorn

Hi Chris​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

COOLING SYSTEM

Gerry and Nolan kept my cooling system under pressure for 2 hours and established there wasn't a problem. Very caring and professional service that saved me 💸.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great service and communication

Great service and communication about what was happening with the car. There was also some good notes in the service report about things that need to be watched or likely fixed at a later date

April 24, 2025

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