These guys are fantastic. Polite, know their stuff, honest as the day is long. A pleasure to deal with. No delay collecting. Highly recommend.
Location
Switch locationShell Coles Express Service Station, 187 Riversdale Road, 3122 Hawthorn, VIC, AU
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See what reviewers are saying
I brought my cars in for the annual service on 2 separate days. After the service I was thrilled to find the cars performed well and smoother to drive. The MyCar staff were friendly and professional.... See more
Just showed up at my local MyCar on a Saturday morning as I'm a regular. I said my driver's side indicator front light was blown and could I get it replaced in the next 2 hours as I needed to make... See more
Professional and friendly technician at Mycar tyre in Hawthorn. The signal light of my car was dead just now. JERRY at Mycar tyre in Hawthorn helped me to replace it within 2 minutes without any w... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Hawthorn
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 187 Riversdale Road, 3122, Hawthorn, VIC, Australia
- (03) 8585 7114
4.7
Excellent
175 reviews
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Good service and communication
April 11, 2025
It was the very friendly attitude and…
It was the very friendly attitude and the willingness to check things for us..as I was worried about our tyre.. We got a new tyre after a problem was discovered..
Really great service...and we really appreciated that..
Mike and Lil
April 7, 2025
Very good caring service
Very good caring service. Nurlan is great. Wish they had a front reception person to help, as they are too busy to keep up with that as well. It's always too many jobs to complete so you often get too many delays. Otherwise we would've given 5 stars. Prefer this location over Blackburn.
March 28, 2025
Understood that I could not be without…
Understood that I could not be without my motor vehicle, fitted the new tyre within 30 min and great customer service
March 19, 2025
The Hawthorn boys always do a great…
The Hawthorn boys always do a great service on my car. They are courteous and especially prompt, when I requested an earlier pick up.
March 14, 2025
Prompt attention to replacing a tyre
March 12, 2025
Overall experience was fantastic
Overall experience was fantastic, however getting an appointment was not easy
February 21, 2025
work is good but staff have bad attitude
February 15, 2025
Fantastic service & expert workmanship
Jerry is great. He goes out of his way to explain the work being performed & the cost. He is thorough & a great communicator. Definitely value for money. I wouldn't take my car anywhere else.
February 12, 2025
Excellent customer service
Excellent customer service. Great value. On time and outstanding responsiveness.
February 11, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from mycar Tyre & Auto - Hawthorn
Hi Nick,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
I was kept informed on what was…
I was kept informed on what was involved with the service and the estimated cost prior to the work being performed. Job completed on time and Ali very polite.
January 29, 2025
Easy to order tyre's online
Easy to order tyre's online and book a time in when it suited me. Polite staff and clean reception area. Car was ready within the specified time and tyres are great, thank you.
January 8, 2025
Easy to book online & great staff!
Easy to book online, short lead time, pre-paid set price and great staff!
December 27, 2024
Zhang is awesome.
Zhang is very accommodating. Good at communicating about work needed and waiting times. If I could give 6 stars, I would.
December 6, 2024
Unprompted review
Efficient & economical
November 26, 2024
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