I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price. I received a call suggesting what was needed to be rectified in addition to my vehicle ser... See more
Location
Switch locationHelensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212 Helensvale, QLD, AU
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See what reviewers are saying
Had general service and took advantage of great offer on two tyres. Friendly staff. Great mechanics. Kept informed of works being done and anything else that was detected. The car drives beautifull... See more
We are very happy with Mycar at Helensvale. We have been using them for over ten years. Their professionalism is what brings us back. Car services are always well done with reasonable charges. The per... See more
The lads at Helensvale are always friendly, professional and informative. Myself and my wonderful Wifey have been taking our cars there for at least 3yrs and have no real complaints. I hope they keep... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Helensvale
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212, Helensvale, QLD, Australia
- (07) 3215 8318
4.7
Excellent
876 reviews
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Rude customer service representative
Rude customer service representative. He was on the phone (headset) while talking to me. He provided advice but when it was not completed by mechanics, blamed me for not authorising his advice. Terrible communication while conducting a phone call.
August 14, 2026
Unprompted review
Reply from mycar Tyre & Auto - Helensvale
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Required a puncture repair but there…
Required a puncture repair but there was no charge because I purchased the tyres from them.
June 13, 2026
Great service and prices
This is my second set of tyres from this store, great prices and service with both purchases.
The tyre care plan that came with the tyres was a real bonus.
April 13, 2026
Always like dealing with the staff at…
Always like dealing with the staff at Westfield Helensvale my car tyre and auto.. although my car needed a lot of work done, they were quick and prompt with the work done and with a sense of humour.
June 8, 2026
god reliable and will call if extra…
god reliable and will call if extra work required and if have parts will do it straight away
May 14, 2026
1st timer with Helensvale MyCar…
1st timer with Helensvale MyCar…
Great communication, super transparent, charged me a good price considering the extra work needed. Definitely my new go to, Excellent service thanks team!
June 2, 2026
Easy transaction
May 22, 2026
Very pleased with how my service was…
Very pleased with how my service was carried out. Staff were great and my car was made ready earlier than expected. Will continue to use My Car. Thank you to your team.
May 28, 2026
Staff are knowledgeable and honest
Honest, good customer service and affordable pricing. I’ve been a customer for years.
May 24, 2026
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