I was quoted to service price when booking. It was same when I picked it up. I was advised during the day what wrong with the car and whether anything was required, which it wasn't. All ready to g... See more
Location
Switch locationHelensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212 Helensvale, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price. I received a call suggesting what was needed to be rectified in addition to my vehicle ser... See more
My car has done 320k and the staff at MyCar have serviced it well. Staff are courteous and helpful, advising me of any issues that need attention and carrying out their work in a timely and profession... See more
Always like dealing with the staff at Westfield Helensvale my car tyre and auto.. although my car needed a lot of work done, they were quick and prompt with the work done and with a sense of humour.
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Helensvale
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212, Helensvale, QLD, Australia
- (07) 3215 8318
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Required a puncture repair but there…
Required a puncture repair but there was no charge because I purchased the tyres from them.
Great service and prices
This is my second set of tyres from this store, great prices and service with both purchases.
The tyre care plan that came with the tyres was a real bonus.
Always like dealing with the staff at…
Always like dealing with the staff at Westfield Helensvale my car tyre and auto.. although my car needed a lot of work done, they were quick and prompt with the work done and with a sense of humour.
god reliable and will call if extra…
god reliable and will call if extra work required and if have parts will do it straight away
1st timer with Helensvale MyCar…
1st timer with Helensvale MyCar…
Great communication, super transparent, charged me a good price considering the extra work needed. Definitely my new go to, Excellent service thanks team!
Easy transaction
Very pleased with how my service was…
Very pleased with how my service was carried out. Staff were great and my car was made ready earlier than expected. Will continue to use My Car. Thank you to your team.
Staff are knowledgeable and honest
Honest, good customer service and affordable pricing. I’ve been a customer for years.
Recent Service
I was quoted to service price when booking. It was same when I picked it up. I was advised during the day what wrong with the car and whether anything was required, which it wasn't. All ready to go on the appointed time.
Barry was very helpful from start to finish,
Prompt reliable professional service, happy to recommend them.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







