I find Mycar at Westfield Helensvale are very consistent in providing good service at a reasonable price. I received a call suggesting what was needed to be rectified in addition to my vehicle ser... See more
Location
Switch locationHelensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212 Helensvale, QLD, AU
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See what reviewers are saying
Had general service and took advantage of great offer on two tyres. Friendly staff. Great mechanics. Kept informed of works being done and anything else that was detected. The car drives beautifull... See more
We are very happy with Mycar at Helensvale. We have been using them for over ten years. Their professionalism is what brings us back. Car services are always well done with reasonable charges. The per... See more
The lads at Helensvale are always friendly, professional and informative. Myself and my wonderful Wifey have been taking our cars there for at least 3yrs and have no real complaints. I hope they keep... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Helensvale
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Helensvale Town Centre Gold Coast Highway and, Pacific Highway, 4212, Helensvale, QLD, Australia
- (07) 3215 8318
4.7
Excellent
877 reviews
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How quickly they fixed my car..
June 22, 2025
It's too expensive to pay $290 for an…
It's too expensive to pay $290 for an oil change and filter. They gave me a bunch of other issues to fix with very little explanation and I felt I was rushed to pay and get out of the shop. They said go and see an engine specialist there are lots of oils leaks from unspecified locations that our "15 years experienced" tech couldn't identify
June 17, 2025
Speedy, inexpensive puncture repair
Quick response to my request to repair a punctured tyre - with very reasonable pricing, friendly service and a smile!
June 16, 2025
I have been going to My Car for years…
I have been going to My Car for years now,they are always great and polite. I can’t fault them.
June 1, 2025
Speedy and great service and a good rate
June 14, 2025
Helpful staff answered my questions &…
Helpful staff answered my questions & made suggestions as to what was best outcome regarding a a question that I had asked regarding an oil leak.
June 13, 2025
Prompt service for a flat tyre when…
Prompt service for a flat tyre when they were busy. Thank-you
June 7, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Charged me extra cause i had just…
Charged me extra cause i had just installed new struts and lower control arms which is fine but they did a god awful job, the steering wheel isn’t straight to start with and the car still has alot of negative camber in the front wheels and a grumbling noise and vibration when turning right or going straight.
June 6, 2025
Reply from mycar Tyre & Auto - Helensvale
Hi Quinn,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service and value
Had general service and took advantage of great offer on two tyres. Friendly staff. Great mechanics. Kept informed of works being done and anything else that was detected.
The car drives beautifully. Wonderful job.
Highly recomend.
June 11, 2025
Wonderful staff and affordable services. Quality products
Honestly, I had a great experience with the Helensvale MyCar team. Quick service, they were able to squeeze me to get the tyres I desperately needed. I was able to purchase quality tyres at an affordable price and the staff member who assisted me was wonderful.
June 4, 2025
Fantastic service by Barry and the team
With how busy the guys were, they were able to help with great customer service to ensure my tyres were repaired and roadworthy again. Thanks again Barry and team!
June 6, 2025
Honest and reliable and very helpful
May 31, 2025
Barry's the man!
We have been to mycar in Helensvale many of times for servicing and repairs and Barry is always busy but, makes an effort to make sure that our questions are answered and our cars are fixed and ready to go. Thanks Barry! Much appreciated.
June 3, 2025
First time using MyCar Helensvale and…
First time using MyCar Helensvale and there were no issues, quick and professional.
May 28, 2025
Easy to deal with and gave me what I…
Easy to deal with and gave me what I needed not what they could have done eg. 2 tyres instead of 4.
May 27, 2025
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