I have been in Hornsby MyCar two times , in first experience I had a tyre issue , that was persists for a while even after mentioning with MG service centre in last service. Rudolf and team , helped m... See more
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See what reviewers are saying
Josh was really helpful in assessing the current status of my tyres and helping me put together an affordable and safe plan so I know the best timeframe to change my tyres, and to have my brakes chec... See more
When I called up to make a booking, the lady on the phone was super helpful and friendly. Upon arriving at mycar, the staff were friendly, warm and knowledgeable. They accommodated me at such last min... See more
Easy to access service centre, friendly and professional store crews. My Honda Odyssey has suffered a severe vibration during downhill breaking at speed over 50kmh and front wheel spinning when hill-s... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Hornsby
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Burdett Street, 2077, Hornsby, New South Wales, Australia
- (02) 9212 8910
4.7
Excellent
340 reviews
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Great service
Great service, conveniently located near Coles in Westfield Hornsby and lovely, friendly people
September 19, 2024
Good service but no logbook record
I booked my car in for the annual inspection and service. They did a good job and in a timely fashion. However, they made a big fuss about not being able to sign the car service logbook unless you have booked in the more expensive logbook service. My car only did less than 2,000 km since the last annual service, so a basic service of oil change, filters etc was sufficient for me
September 11, 2024
May use AI-assist with repliesRead more
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Took a day off to service the car
Took a day off to service the car . Rang at 430 pm saying they haven’t serviced the car because were too many cars on the day Had to go next day . Never happened before in my life , not happy . Poor time management .
Log book Price seems very high for basic serviving .
August 17, 2024
Reply from mycar Tyre & Auto - Hornsby
Hi,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Job well done!
August 29, 2024
I have been with MyCar (K-mart) for many years
I have been with MyCar / K-Mart Tyres for aat least 10 years for the servicing of my Mitsubishi ASX and Mazda 121. If I wasn't completely satisfied with the service and assistance received I would not have continued having my vehicles serviced there.
September 4, 2024
myCar Hornsby NSW staff were friendly…
myCar Hornsby NSW staff were friendly and helpful. One of the mechanics drove my car with myself in the passenger seat. I pointed out the issue to him, and he noticed it quickly. When he returned to the workshop, he immediately worked on and fixed the problem. Now, as a result my car also has more power, and better acceleration, which is a blessing....
September 3, 2024
Unprompted review
Very friendly staff and super easy
Very friendly staff and super easy! Car was easy pretty quick and earlier than. Promised, again friendly staff goes a long way!
August 31, 2024
Excellent helpful service from Ben.
Excellent helpful service from Ben.
He was most obliging, and explained everything, and did it all with a smile 😁
August 22, 2024
Tyres were very competitively priced…
Tyres were very competitively priced and installation was quick. Location within Westfield shopping centre is very convenient.
August 27, 2024
Trust them to take care of my car
Trust them to take care of my car. Good prices, finish on time
August 27, 2024
Very friendly and professional
Very friendly and professional. Tyres were available and fitted the same day
August 13, 2024
Fantastic service as usual
Excellent knowledge and reliability of staff and work performed.
Very good personal relations and very efficient. Highly recommend !!!
August 15, 2024
Good service
The Manager, Ben, is super friendly and helpful. The service was done perfectly.
August 7, 2024
They obliged me with an appointment the…
They obliged me with an appointment the following day. Their communication was excellent as was their service
August 7, 2024
Well priced
Service was fine, well priced. One issue was that I wasn’t told before putting in the car that they may not be able to put through the registration check on the day it was due. Thankfully it did go through in the late afternoon. I also had to leave the car there overnight as they were understaffed and couldn’t finish everything they needed to do in one day.
July 24, 2024
Really great and friendly service.
August 2, 2024
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