I have been in Hornsby MyCar two times , in first experience I had a tyre issue , that was persists for a while even after mentioning with MG service centre in last service. Rudolf and team , helped m... See more
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See what reviewers are saying
Josh was really helpful in assessing the current status of my tyres and helping me put together an affordable and safe plan so I know the best timeframe to change my tyres, and to have my brakes chec... See more
When I called up to make a booking, the lady on the phone was super helpful and friendly. Upon arriving at mycar, the staff were friendly, warm and knowledgeable. They accommodated me at such last min... See more
Easy to access service centre, friendly and professional store crews. My Honda Odyssey has suffered a severe vibration during downhill breaking at speed over 50kmh and front wheel spinning when hill-s... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Hornsby
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Burdett Street, 2077, Hornsby, New South Wales, Australia
- (02) 9212 8910
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I Called on Monday asking if I could…
I Called on Monday asking if I could leave my car on Tuesday evening to be serviced Wednesday morning, I parked it in the Space closest to the garage impossible to miss left the key on the tyre. Go back to pick it up Wednesday afternoon they said they were expecting me at eight. My car has been sitting there all day. Hasn’t been done. All I wanted was a rego check. They start doing the check and now all of a sudden need to buy two tyres and get a realignment. No discount was offered and was an hour late to the next thing I had on. All because no one questioned why there was a car parked in there marked parking spots.
Service was great
Service was great
Just not keen where they parked my car after, it was parked in the general carpark spot next to trolleys (not in the trolley bay)
Why can’t they park it outside their shop there were 4 spaces empty
Paul was very helpful from the initial…
Paul was very helpful from the initial phone call on Fri to Sat when my headlight was fixed.
Good friendly staff and job done well…
Good friendly staff and job done well as expected.
Friendly and helpful
The staff were friendly and they communicated what needed to be done clearly. They responded well to my concerns about my car when I put it in for service and checked what I spoke to them about and let me know how it went.
Overall, a job well done
The price was okay. The customer service was great, including free chocolates.
Efficient and reliable.
Great service in a timely manner
Great service in a timely manner. Did what was requested and advised sensible extra items necessary to ensure safe driving. They are my choice for car maintenance!
Disappointed with the tyre repair and…
Disappointed with the tyre repair and replacement service. I gave my car at Hornsby Mycar Tyre and Auto for flat tyre problem. I got a call after 1 hr they told me that it not repairable. So tyre replacement is requirement. So I opted for replacement of all 4 tyres and they gave me price of all brands not the tyre size and specification cost. I opted for Bridgestone brand. Mycar tyre auto fitted the tyre low price spec tyre Bridgestone Ecopia EP300 185/55R15 82V (ECO) - range $218-$225 compare to other store price and charged me high price spec tyreBridgestone Potenza RE-71RS 185/55R15 82V (range $270 to $280). I have asked why it is expensive compare to other stores. He had already invoiced and he can't change the price with is annoying. Also mycar tyre and auto had an offer if we buy 4 tyre wheel balance fitting charges are included by they had charged me wheel allignment $89. They had replaced all 4 tyres $280 each. I strongly recommend not to repair your car at mycar tyre and auto. Mechanic should have explained specification of tyres and its price. He just told me brand name not a tyre specification price which is disappointment.
Excellent job!
I had a great experience getting my car's brake light changed at mycar Tyre & Auto - Hornsby. The team (Danny) was efficient, and clearly knowledgeable. He completed the job quickly. The excellent customer service. Highly recommend for anyone looking for a reliable mechanic. I’ll definitely be back!
Once again great service very friendly…
Once again great service very friendly and absolutely no surprises, second visit with many more to come
While the quality of checking the car…
While the quality of checking the car is satisfactory, my experience was not so positive: firstly, while I was the first in line to be served, the guy went straight to people behind me to serve them first; secondly, when picking up the car, the guy in the front was on the phone for 10 minutes before attending to me; thirdly, the hornsby office smells very smoky, almost too strong, it would have been someone smoked there.
Why??
Parking fees were charged when leaving the gate. I hope they will offset it next time.
All other correspondence was fine.
Car was ready when estimated and there…
Car was ready when estimated and there were no hidden costs. Staff were polite and friendly. Great visit!
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