I dealt with Joe at MyCar Katoomba yesterday. His service was excellent, and his manner was really well-mannered and friendly. There was a discount offer that I hadn't been aware of, however he rushed... See more
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See what reviewers are saying
I am servicing my car in Katoomba Service centre for the past 8 years, and with very few problems, my experience was always great - with staff and service provided. With very few exceptions, I do pref... See more
Great service. My only concern was that the website wouldn’t allow me to schedule the Pink Slip as it said no mechanics were available for the date requested (or a number of days either side). I was... See more
Great service from the manager, attentive and knowledgeable, very happy, although 5 services now and still go home with black grease prints on bonnet, guards, wheels. A quick wipe would finish a pe... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Katoomba
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
182 Bathurst Rd, 2780, Katoomba, NSW, Australia
- (02) 9212 8937
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Katoomba branch
Both Geoffrey, the manager, and Mick the head mechanic are impressively competent, informative and courteous and go to great lengths to accommodate the needs of their customers particularly during times like the Christmas New Year break which are challenging in terms of availablity of parts and reduced hours.
The manager Jeffrey was excellent and…
The manager Jeffrey was excellent and look after my car Honda euro. Thank you very much for him and his team effort to get my car back on road. Bryant
Very heloful
Was very relieved that my vehicle brakes could be done at short notice. Thank you.
Good Service
Good Service
Store opened 5 minuets early as there was myself and another customer waiting.
Mycar Katoomba fitted me in at the last…
Mycar Katoomba fitted me in at the last minute and did a very rapid and efficient check on my vehicle when I needed it urgently. They were very gracious and helpful. I thoroughly recommend them.
Great price and professional service
Great price and professional service. What more can I say?
Professional from the moment I inquired…
Professional from the moment I inquired to the time I picked up my car . 4 new tyres replaced in the timeframe I wanted (car was actually ready earlier) . I will definitely be going back and recommending to my friends and family.
Replacement Tyre
Quick turnaround on the tyre replacement. Courteous service and they fitted me in, which was very generous. I am very appreciated with the tyre guarantee, which provided me with a replacement tyre free of charge.
Great service
Great service. Friendly and helpful staff. No extras done that weren't needed 🙂
Service with a smile
The Mycar Katoomba team are all polite, friendly and helpful. I had my car serviced yesterday and forgot to mention the remote key battery needed to be replaced as did the rear windscreen wiper. I popped back today and these were fixed in minutes - service with a smile - thank you 🙏
Good friendly professional service
They were quick with fixing my car and…
They were quick with fixing my car and doing the rego check
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