I dealt with Joe at MyCar Katoomba yesterday. His service was excellent, and his manner was really well-mannered and friendly. There was a discount offer that I hadn't been aware of, however he rushed... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am servicing my car in Katoomba Service centre for the past 8 years, and with very few problems, my experience was always great - with staff and service provided. With very few exceptions, I do pref... See more
Great service. My only concern was that the website wouldn’t allow me to schedule the Pink Slip as it said no mechanics were available for the date requested (or a number of days either side). I was... See more
Great service from the manager, attentive and knowledgeable, very happy, although 5 services now and still go home with black grease prints on bonnet, guards, wheels. A quick wipe would finish a pe... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Katoomba
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
182 Bathurst Rd, 2780, Katoomba, NSW, Australia
- (02) 9212 8937
4.8
Excellent
411 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super fast efficient service
Super fast efficient service. Car drives very well with new tyres fitted, balanced and aligned.
April 1, 2025
Friendly team and good service
March 24, 2025
Quick service.
fast, courteous service. Love that hou get road side assistance with your service.
March 27, 2025
Unprompted review
Prompt pleasant service
March 25, 2025
Highly Recommended
Friendly. Honest. Good value. So helpful. The best place for a service in K.
March 20, 2025
Always been good service…seems to be…
Always been good service…seems to be new owners now,but service hasn’t declined…car is always ready on time..no complaints at all
March 19, 2025
Incredible place, incredible services
This is really good place to take your car, incredible people, incredible services. Thank you Mike and Jeffrey
February 28, 2025
Better than the dealerships.....
This is our 3rd visit to mycar Katoomba and I cannot praise these guys enough. Booking is easy, drop off and pick up is a cinch and the quality of work is of the highest standard. The store manager, Jeff, is professional, knowledgeable and friendly, and nothing was too much trouble. We'll be back!
February 24, 2025
Mycar Katoomba it was quick booking…
Mycar Katoomba it was quick booking process, clear communication on them on what needed.Prompt phone call during the service to discuss any extra issues that needed to be fixed . Friendly customer service and excellent pricing. Very convenient place to drop car off. All in all, excellent service and what’s more important, my car is running perfectly.
February 15, 2025
Prompt polite service
February 19, 2025
I always have a great relationship with…
I always have a great relationship with MyCar…..but I didn’t think the guy I was dealing with me on the phone was great? Like I understand my car needed 4 new tyres, service and light bulbs for a Volvo s40? It was gonna cost 1300 he could have offered a cheaper way for me as I’m a pensioner and I couldn’t afford this? So I only got the tyres and wheel alignment done!
February 13, 2025
Amazing experience
The guys at Katoomba MyCar made the experience so easy. The pink slip check was done in about 20-30 mins and I got some good general info about getting my car serviced.
Thanks for everything.
February 8, 2025
Good honest reliable service
Good honest reliable service. Easy to deal with and no scare mongering or additional surprise charges.
Thankyou
January 31, 2025
Promptly fixed our damaged tyre under…
Promptly fixed our damaged tyre under the tyre plan. Was a great relief after the drama of getting a blown tyre. Got us back on the road so quickly.
January 30, 2025
Friendly and experienced staff
Friendly and experienced staff. Quick turn around and happy to help get your car back on the road asap. Would recommend. Thankuou MYCAR 😺
January 21, 2025
Great service
January 13, 2025
Seamless and easy to deal with.
January 9, 2025
Treated me with professional courtesy I…
Treated me with professional courtesy I went in to get my car inspected for registration.I had mentioned that I had back problems and couldn’t walk back home and they said not a problem sit on our lounge and wie will do your car now for you .I Thank than very much for understanding my health issues and doing my car first .Thanks guys .
January 15, 2025
Vibration in the steering wheel…
MyCar Katoomba
Had a vibration in the steering wheel and they methodically went through what could be wrong.
Drives great now.
December 31, 2024
Staff were efficient
Staff were efficient, followed my requests and gave me a detailed explanation of my car.
I like that they don’t try to push extra things for me to buy. I believe the staff at Katoomba have integrity. I will be back
January 10, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.