I dealt with Joe at MyCar Katoomba yesterday. His service was excellent, and his manner was really well-mannered and friendly. There was a discount offer that I hadn't been aware of, however he rushed... See more
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See what reviewers are saying
I am servicing my car in Katoomba Service centre for the past 8 years, and with very few problems, my experience was always great - with staff and service provided. With very few exceptions, I do pref... See more
Great service. My only concern was that the website wouldn’t allow me to schedule the Pink Slip as it said no mechanics were available for the date requested (or a number of days either side). I was... See more
Great service from the manager, attentive and knowledgeable, very happy, although 5 services now and still go home with black grease prints on bonnet, guards, wheels. A quick wipe would finish a pe... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Katoomba
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
182 Bathurst Rd, 2780, Katoomba, NSW, Australia
- (02) 9212 8937
4.8
Excellent
411 reviews
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The saleman could be a little more cheerful and friendly.
Good advice that precipitated a purchase.
May 15, 2025
friendly staff ,everything done on time
May 6, 2025
Very good service and friendly
May 14, 2025
Used them for 25 years. (exKMart Tyre & Auto)
Used myCar (Ex KMart Tyre & Auto) for 25 years.
No complaints, always courteous and informative.
April 29, 2025
Always a good experience
Always a good experience - professional, thoughtful and efficient.
April 25, 2025
Great service able to fit me in last…
Great service able to fit me in last minute, quick efficient and friendly
April 17, 2025
Such a friendly and reliable team who…
Such a friendly and reliable team who really know what they’re doing.
Nothing is too much trouble … thank you.
April 8, 2025
Geoffrey was very helpful and gave me a…
Geoffrey was very helpful and gave me a detailed quote over the phone so I know exactly how much I would be paying and booked me in quickly (in a week). The repairs were done thoroughly. Very happy with the service from MyCar.
April 4, 2025
Good friendly service
April 8, 2025
efficient and reasonably priced
efficient, friendly and reasonably priced.
been a customer for over 15 years and have never been let down by the Katoomba team.
April 4, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Over 300 for oil and scan to tell me…
Over 300 for oil and scan to tell me cant fix it. Will have to pay almost same to get it towed and then fixed someplace else. Got ripped off massively.
April 6, 2025
Reply from mycar Tyre & Auto - Katoomba
Hi Jess,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great service and friendly people
Great service and friendly people. Work is always of high standard.
April 2, 2025
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