I dealt with Joe at MyCar Katoomba yesterday. His service was excellent, and his manner was really well-mannered and friendly. There was a discount offer that I hadn't been aware of, however he rushed... See more
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I am servicing my car in Katoomba Service centre for the past 8 years, and with very few problems, my experience was always great - with staff and service provided. With very few exceptions, I do pref... See more
Great service. My only concern was that the website wouldn’t allow me to schedule the Pink Slip as it said no mechanics were available for the date requested (or a number of days either side). I was... See more
Great service from the manager, attentive and knowledgeable, very happy, although 5 services now and still go home with black grease prints on bonnet, guards, wheels. A quick wipe would finish a pe... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Katoomba
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
182 Bathurst Rd, 2780, Katoomba, NSW, Australia
- (02) 9212 8937
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Super knowledgeable
Super friendly, knowledgeable, and efficient staff. I’m so glad we have such a good car service in the upper mountains.
A regular.
Been going there for years. It has gone through different owners but the quality service remains.
Good experience overall
Everything ran so smoothly from…
Everything ran so smoothly from dropping off my car to getting a call to say the work was finished and I picked it up. Thank you for your great service x
Friendly and efficient!
Satisfied customer
The staff were very courteous and helpful . My car was ready on time .
Straight to the point Advice without the B.S
What can I say ? Great Team, Good Advice, and no nonsense!! I Would recommend MY CAR KATOOMBA for All your motoring needs .. Top Mechanic and Friendly Service 👌
Always a good straightforward service…
Always a good straightforward service with no fuss or extra costs.
Mycar is professional a on…
Mycar is professional and their work on my old Ute is amazing. I have been going to Katoomba Mycar for tyres, servicing & repairs and they clearly know what they are doing.
Great service very quick when you need…
Great service very quick when you need it.
Thank you
Great service from beginning to end
Great service from beginning to end.
Booking my car in for work needed was quick and easy. Extremely helpful and courteous service staff attended to my needs very well. Prices are very competitive
Awesome customer service & never had to…
Awesome customer service & never had to bring my car back
Easy and Efficient
The drop off was very easy and the staff were lovely. I was given a list of what was going to be done and once it was finished I received a text. The whole experience was very simple and quick.
Polite service
Polite service, everything was correct, my car was looked after within 10 minutes.
Outstanding Service
Outstanding advice, service and products. The new tyres recommended are just perfect. The service just finished was a great price and I enjoyed and benefited from the feedback on the work done. The guarantee is very comforting and reassuring, and the Roadside Assistance Membership totally capped the whole experience off. Best car attention I have had in over 57 years.
The mechanics are efficient and honest
The mechanics are efficient and honest!
Customer service is brilliant.
Highly recommended
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