mycar Tyre & Auto - Keilor Reviews 

The staff was accommodating as I had a flat tyre around closing time, and they did not have it in store.

The manager was accommodating he rang another store for tyres and requested fellow staff to grab tyres from the other store and they gave replacement tyres by 5.30

Great experience at myCar yesterday! The guys there thoroughly explained everything to me and the service was great!

The manager at the store was very helpful in exploring various options and great customer service.

Great service. My car is running much better now.

Took my car in for a Log Book service recently at MyCar Keilor. They provided a comprehensive service ensuring that all fluids, parts and diagnostics was addressed. Filled out my Car Log Book, team is friendly and knowledgable so you feel confident your car is in good hands. I would highly recommend this branch for everyone!

Quick and pain free with lots of value advices from the owner

A very good customer service from Ken & Gabriel. Ken Is very attentive and action my questions promptly. He is very patience, knowledgeable in explaining about an issue.

As I mentioned to Ken & Gabriel, I will not send my car for servicing at VW @Ballarat road- poor service.

Fast, efficient and excellent service. Gaberiel and Ken are very friendly and professional. I highly recommend to service your vehicles here.

Good booking systems online, friendly assistance from staff members

Unfortunately we did not go ahead with the repair.
We took it to another mechanic and had it quoted for less than 1/2 the price of what we were quoted at mycar.

It is disappointing as it is more convenient to bring to our local mycar, but unfortunately, we can’t justify paying more than double for the same repair.

Something mycar franchises should really consider to keep from losing customers.

Great sevice, communication, and timeliness.

Gabriel and his team not only provided their service professionally, they also acted with care and ensure my car is fit to drive. Best of all their communication is top notch and no question is silly and it was treated with the upmost respect and humour. It was my first time my car needing all four brakes to be changed. I was concern that parts were difficult to sourced and I will need to comeback again but the team at Keilor went the extra mile to get it done for me! I will definitely come back again!!!

They were so helpful

The staff are knowledgeable and good customers service.

Very accomodating, freindly staff, good advice, good price!

Excellent customer service
Great communication
All the team were very friendly

The team were so helpful & treated me with respect even though I have no idea about cars. Thank you.

I am delighted to share my incredible experience with Gaberiel and his team who provided top-notch service for our company cars. From start to finish, they exhibited exceptional professionalism, efficiency, and customer-centricity.

Firstly, I must commend Gaberiel and his team for their prompt response. When I initially reached out to inquire about their services, Gabriel promptly scheduled a meeting with me to discuss our requirements and expectations. He listened attentively and tailored their services to meet our specific needs, which immediately instilled confidence in their ability to provide us with outstanding service.

Throughout the service process, their team showcased their expertise and attention to detail. They took meticulous care of each vehicle, ensuring to address all the stated issues and even identifying potential problems that we were unaware of. Their knowledge and skills were impressive, and it's evident that they are true professionals who take immense pride in their work.

Furthermore, Gaberiel and his team consistently went above and beyond to ensure our complete satisfaction. They provided regular updates, keeping us informed of the progress and any additional recommendations for maintenance or repairs. Their transparency and clear communication made it easy for us to make informed decisions regarding our company cars, saving us time and money.

What stood out the most was their remarkable efficiency and timeliness. Our company heavily relies on our vehicles for daily operations, and Gaberiel understood the importance of minimising downtime. They promptly completed all scheduled services within the agreed-upon timeline, and their quick turnaround times were greatly appreciated.

Lastly, I must mention the friendliness and genuine care demonstrated by Gaberiel and his team. They always treated us with utmost respect and courtesy, making us feel valued as clients. Their positive attitude and willingness to go the extra mile truly set them apart from other service providers.

In conclusion, I highly recommend Gaberiel and his team for their impeccable service in maintaining and servicing company cars. Their professionalism, expertise, and customer-oriented approach make them the ideal choice for any company seeking reliable and hassle-free car servicing. We will definitely continue to entrust our fleet to their capable hands!

Thank you, Gaberiel, for exceeding our expectations and making our experience truly exceptional!