mycar Tyre & Auto - Kew Reviews 

239
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, 245 Cotham Road (Corner of Cecil Street), 3101 Kew, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

I called in as my left headlight was not working - after checking, both the right one was out also, which was able to be done straight away - which I was very grateful for as I was going to be drivin... See more

Rated 5 out of 5 stars

Honest and frank about how dangerous my car had become (showed me the evidence). Did the their best to keep the cost down. I needed my car for the weekend so they stayed open late to have it fixed for... See more

Rated 5 out of 5 stars

The staff were very helpful and provided prompt service. I initially went there to repair my punctured tyre. I was advised to get a new tyre as the existing tyre was not repairable. Once I agreed to i... See more

Rated 4 out of 5 stars

Parts were a bit slow to come in so didn’t have my car for 4 days. However, my car is running beautifully now. The manager called before doing work and gave his opinion on whether things needed to be... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Kew

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, 245 Cotham Road (Corner of Cecil Street), 3101, Kew, VIC, Australia

  • (03) 8585 7115

4.8

Excellent

TrustScore 5 out of 5

239 reviews

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4.8

All reviews

(239)

35,730 reviews in the last 12 months

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Rated 3 out of 5 stars

Service was good and professional

Service was good and professional. But unfortunately, the workshop was unable to enter the service records into my car computer.

February 21, 2025
mycar Tyre & Auto - Kew logo

Reply from mycar Tyre & Auto - Kew

Hi Hiok​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

I was very pleased that I was able to…

I was very pleased that I was able to reschedule my service. I did forget to bring my car last week, my apologies.
The manager was very helpful and polite.
I arrived at 9.am. I was asked if I needed a lift home, I was very grateful for the offer but I had a friend to take me home. But I will remember next time to make use of this service.
I received a phone call regarding the alignment of my tyres, I accepted the price for carrying out that work on the day, it saved me another appointment.
My car was brought to the front of the work shop for me to drive home.

February 27, 2025
Rated 1 out of 5 stars

Was told to take the car in on a…

Was told to take the car in on a certain day, took it in and they say they’re unavailable. Made an appointment to take it in another day, arrived and they said they didn’t have time, had to wait over 2 hours. Very disappointing and will never return. Jamie was the mechanic at Kew.

February 24, 2025
mycar Tyre & Auto - Kew logo

Reply from mycar Tyre & Auto - Kew

Hi Katherine,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

CE Kew 10/10

I've been servicing my car with My car for 4 years in different stores, but definitely Kew is 10/10. Every time I had to service my car, they've done an amazing job. I will keep coming here.

February 14, 2025
Rated 5 out of 5 stars

Excellent service and advice

Excellent service and advice. Store manager Jaime was very helpful. Called as soon as he had the tyre in stock; and fitted the replacement tyre most efficiently.

January 17, 2025
Rated 5 out of 5 stars

Jamie provided excellent customer…

Jamie provided excellent customer service, great communication and was v friendly. He was patient in his explanation on what needs to be done to the car and even provided personal assistance to me when I needed. Thank you Jamie.

January 15, 2025
Rated 4 out of 5 stars

The experience as a whole was great

The experience as a whole was great, however I was disappointed to be waiting outside the store until 8:15am for someone to turn up and open the shop when it was meant to open at 8am. This delayed me getting to work on time and wasn’t a great first impression. However everything else was done efficiently and professionally.

January 7, 2025

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