mycar Tyre & Auto - Keysborough Reviews 

269
TrustScore 4.5 out of 5

4.5

Parkmore Shopping Centre Corner of Cheltenham Road and, Kingsclere Avenue, 3173 Keysborough, Victoria, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Thank you so much Mr Singh and Coby - my dashboard alert all lighted up on the way back from my midnight shift and was really scary. I went in to MyCar Parkmore and Mr Singh and Coby accommodated me... See more

Rated 4 out of 5 stars

Good service with clear details. Area to improve: Should extend waiting room area and facilities by setting more chairs(currently only enough for 2) for more people sitting and waiting with tea & c... See more

Rated 5 out of 5 stars

Great service from Singh and his team! Friendly, professional and honest, very hard to find. First time experience for an alignment and tyre rotation and nowI'll be booking both my cars in for... See more

Rated 5 out of 5 stars

We took our car to My Car in Parkmore, Keysborough for a repair, which we have done many times previously. And we dropped our car off this morning, and we got a phone call from Mr Singh to say our ca... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Keysborough

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Parkmore Shopping Centre Corner of Cheltenham Road and, Kingsclere Avenue, 3173, Keysborough, Victoria, Australia

  • (03) 8585 7102

4.5

Excellent

TrustScore 4.5 out of 5

269 reviews

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4.5

All reviews

(269)

32,185 reviews in the last 12 months

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Rated 4 out of 5 stars

My car is there for you

Took my car in close to finishing time as it had broken down.
Car was fixed by the next day. In person people were friendly and gave me an idea what the issues were.
Over the phone it was hard to make out was being said though in regards to repairs.

October 10, 2024
Rated 5 out of 5 stars

Attention and care

Excellent and friendly customer service; immediate attention. Service done with care and fully satisfied with the service.

September 27, 2024
Rated 5 out of 5 stars

Great service

I received great service when I called in with a faulty tire. Organised to replace it straight away

September 3, 2024
Rated 1 out of 5 stars

The gentlemen at the counter was of no…

The gentlemen at the counter was of no help. When asked what work was done to my car. He said I dont know i have to ask he gave receipt of work that was done he did not bother to explain. Worse customer Service.

September 4, 2024
mycar Tyre & Auto - Keysborough logo

Reply from mycar Tyre & Auto - Keysborough

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 2 out of 5 stars

Manager trying to find his way.

The manager seemed bland and didnt seem to care staring out the window in a state of psychosis. I think he was analyzing how it all came to this. "Why?...... How did this happen to me?" the indian manager says to himself (in the shadows of his mind).

His lack of good vibes echoed from out of his lax Indian eyes and struck a piercing sting into the unsuspecting cutomer in the deepest seriouse parts of his soul.

The Kiwi customer wanted to flee MyCar Keyesborough....... and ever so slowly look up at the bright Australian morning sun.

August 6, 2024
mycar Tyre & Auto - Keysborough logo

Reply from mycar Tyre & Auto - Keysborough

Hi Daniel​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

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