mycar Tyre & Auto - Keysborough Reviews 

269
TrustScore 4.5 out of 5

4.5

Parkmore Shopping Centre Corner of Cheltenham Road and, Kingsclere Avenue, 3173 Keysborough, Victoria, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Thank you so much Mr Singh and Coby - my dashboard alert all lighted up on the way back from my midnight shift and was really scary. I went in to MyCar Parkmore and Mr Singh and Coby accommodated me... See more

Rated 4 out of 5 stars

Good service with clear details. Area to improve: Should extend waiting room area and facilities by setting more chairs(currently only enough for 2) for more people sitting and waiting with tea & c... See more

Rated 5 out of 5 stars

Great service from Singh and his team! Friendly, professional and honest, very hard to find. First time experience for an alignment and tyre rotation and nowI'll be booking both my cars in for... See more

Rated 5 out of 5 stars

We took our car to My Car in Parkmore, Keysborough for a repair, which we have done many times previously. And we dropped our car off this morning, and we got a phone call from Mr Singh to say our ca... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Keysborough

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Parkmore Shopping Centre Corner of Cheltenham Road and, Kingsclere Avenue, 3173, Keysborough, Victoria, Australia

  • (03) 8585 7102

4.5

Excellent

TrustScore 4.5 out of 5

269 reviews

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4.5

All reviews

(269)

32,187 reviews in the last 12 months

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Rated 1 out of 5 stars

Dodgy Wheel Alignment and Poor Telephone Service

Customer service is awful as extremely difficult to hear when calling the number of the store. I had a wheel alignment done and it is worse after the alignment than before the alignment. I couldn't get them to take a look at the tyres because I can't book online with a European car and can't hear them because they use a poor quality handset or something.

June 12, 2024
mycar Tyre & Auto - Keysborough logo

Reply from mycar Tyre & Auto - Keysborough

Hi SAM​ ,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au, they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, I dropped my car off at 10am and was told it would be ready 2:30/3pm, but then got a call from school that my kid was sick. They rushed the job for me (replacing all 4 tyres) and it was ready to pick up at 1pm instead, and they asked if my daughter was okay as well! Very friendly, very helpful, and feeling much safer with new tyres.

June 19, 2024
Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, friendly and experienced staff the guy Roneel was amazing. Highly recommended

June 19, 2024
Rated 1 out of 5 stars

First time I serviced my car and was…

First time I serviced my car and was told some parts need to be replaced. Singh advised that they don't have the parts and will let me know the next day. I didn't hear back from him and I called the day after. He told me that he will send me the details by email. He never did. I called back the next week and was advised that he will be back in two weeks.

June 13, 2024
mycar Tyre & Auto - Keysborough logo

Reply from mycar Tyre & Auto - Keysborough

Hi DEREK​ ,

Thank you for taking the time to post your review.  

We are truly sorry to hear about your recent experience with mycar.

Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au, they will be more then happy to discuss your concerns. 

Kind regards

mycar Team

Rated 5 out of 5 stars

Exceptional Service and Expertise at mycar Tyre & Auto

I highly recommend MyCar Tyre and Auto. The staff was incredibly knowledgeable and helpful in finding the right tires for my vehicle. They provided excellent customer service and ensured I got a great deal. The installation was quick and professional. Overall, a fantastic experience—I'll definitely be back for future tire needs!

June 14, 2024

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