Great service again from the team at MyCar Kirwan. Helped me out at the end of a busy work day with an urgent, but easy repair and then again a short time later with diagnosing and fixing another issu... See more
Location
Switch locationThuringowa Drive 22-24, Shell Coles Express Service Station, 4817 Kirwan, Queensland, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great service Josh I think he's name is on the desk amazing customer service and even told me about a tyre sale too as I needed to get two new tyres soon too after my logbook service
The fact that the car was in and out on time and with everything documented and explained for further work to be done to the car and for a great price. The value for money was a big thing for us co... See more
Highly recommend this business. Staff assisted me on the spot and without fee for what they deemed simple fix (I was physically unable to do this myself. I was treated with professionalism, kindness,... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Kirwan
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Thuringowa Drive 22-24, Shell Coles Express Service Station, 4817, Kirwan, Queensland, Australia
- (07) 4848 7504
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Take my car to My Car at Kirwan all the…
Take my car to My Car at Kirwan all the time very excellent and awesome service..
Service was done as expected
Service was done as expected. However I did not receive a phone call to let me know the car was ready to be collected.
Every stage of my interactions with the…
Every stage of my interactions with the guys at MyCar Kirwan were great. They were friendly, helpful and provided excellent customer service.
I asked for a quote of the work that…
I asked for a quote of the work that needed done during the services and never recived one.
Mick always looks after his customers…
Mick always looks after his customers no matter what.
Pleasant experience car completed on…
Pleasant experience car completed on time reasonable cost for work carry out
Great customer service on a long weekend
Jessie was very accomodating when I called on Saturday, being part of a long weekend. My brake lights had suddenly stopped working. He told me he didn’t have any Auto electricians on site but he could have a look. After leaving my car with him it was all fixed within 2 hours. Great customer service. This was my first visit and I will be back again. Thank you Jessie. (Kirwan)
Unreliable
They never pick up the phone
I asked for after hours key drop pin , staff has no idea , he said manager will contact you but never heard back
Left car for servicing, normally they will call you if they find anything concerning and offer to fix on the same if possible, they called me once , and I tried ringing back 5 times, no one pick up , had to book next apt to get it fix
Left car at 8 next week to fix few things came back at 4, still wasn’t done had to wait another hour for that when I said in the morning is it ok to pick up at 4 as I finish my work at 4, the staff said yep no problem will be ready before then
This place no costumer service at all
Never going back
Honest and great service
The team were clear and honest. My car has been in safe hands each time.
Very easy and quick process
Called about my tyre that had a thumbtack in it, they were able to get me in the next day. Very quick and easy process, did not charge me for the repair. Helpful and friendly staff
Excellent service.
Awsome
Awsome, Mick always does an awsome job and does explain everything everything.
Short turnaround!
I had a short turnaround to get a puncture repaired before I sent my car down to Sydney. Jesse at mycar Kirwan got me in overnight and the team attended to my issue first thing. Turned out that there wasn't anything to do and they sent me on my merry way! Great service and really appreciate them not charging me for the time that they took to check my tyre over.
it was a good car service
They treated me with respect and were…
They treated me with respect and were happy.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







