Lilydale MyCar, you guys are always going above and beyond. Thank you so much for today, fitting my car in at last minute. Always friendly and helpful. Thanks again.
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See what reviewers are saying
I had a problem with the engine glow plugs in my VW Passat. The Mycar mechanic diagnosed the problem and advised me that they were not well versed with my German car and suggested following up with... See more
Friendly and professional staff down at Lilydale myCar No high pressure sales or carrying out unnecessary works. They always stick to whatever my budget is. Proactive communication too via pho... See more
Staff are always friendly and helpful. I keep returning to the Lilydale store as the service is always excellent. I was able to get an appointment at short notice ahead of the Easter long weekend. The... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Lilydale
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
444 Maroondah Highway, 3140, Lilydale, VIC, Australia
- (03) 8585 7174
4.8
Excellent
385 reviews
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Brodie the Rock Star!!
Brodie the Rock Star!!
Brodie was super helpful and patient. The work done on the car was excellent and I cannot recommend Mycar enough!!
November 22, 2024
May use AI-assist with repliesRead more
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Level of customer service has slipped
I usually get a phone call post inspection of my vehicle which is nice to breakdown anything that might need to be done or what was found. This time I didn’t get that level of service.
I also had in my notes about the seal of my windscreen which needed to be re glued I have never heart of an auto shop not having the glue for this so was very disappointed that now I have to organise to take it somewhere else to have this rectified. Also if the matter had have been discussed over the phone I could have organised it for the same day.
November 18, 2024
Reply from mycar Tyre & Auto - Lilydale
Hi Hannah,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Brody organised a puncture repair and…
Brody organised a puncture repair and wheel alignment for my Subaru. It was done in a reasonable time frame. I found Brody to be upfront and honest.
November 9, 2024
One call does it all.The prpcess of being able to buy on…
The prpcess of being able to buy on line and book an appointment for fitting was there but I chose to call and check stock at a particular store. The operator was helpfull and from there the booking etc was easy. The staff at Lilydale were also friendly and helpfull.
November 7, 2024
Great experience and extremely helpful
Great experience and extremely helpful. Highly recommend and will be back in the future.
November 4, 2024
The gentleman at Lilydale MyCar Tyre…
The gentleman at Lilydale MyCar Tyre and Auto was so helpful and friendly. He was a really nice person to deal with. Thanks
October 31, 2024
Unprompted review
Excellent Service
Ease of booking. Straight forward good explanation of the service.
October 29, 2024
Excellent Customer Service
Great customer focus from Brody and the crew, very helpful in assisting me with car pick up and drop off.Very friendly, see you soon MyCar Lilydale.
October 21, 2024
Very happy!
I pre-ordered four tyres and a wheel alignment from the website. Drop off was easy and the job was finished very promptly. Very happy with the service!
October 10, 2024
Very thorough at the time of booking in…
Very thorough at the time of booking in the car & extremely prompt on getting the service done
Great communication by James
October 12, 2024
service & sway bar link replacement
provided straight forward explanation of what needed to be done and the estimated costs. called with regular updates throughout the process to keep involved with how things were tracking. very positive and smooth sailing experience with no fluffing around
October 7, 2024
Tyres ordered in
Tyres ordered in, fitted ,balanced and aligned the next afternoon. No waiting, professional and courteous
October 2, 2024
All up, a great experience
Booking was easy.
Staff were friendly and helpful, not only that,but they listened.
I received an update after the inspection. No surprises.
Afterpay was also available, so I was able to spread the cost out.
October 3, 2024
Great customer service from the team
Great customer service from the team, especially Brodie. My Car Tyre & Auto Lilydale looks after the tyres on all of our cars and they’re always friendly, helpful and competitive with prices.
September 17, 2024
Great service
Great service, reasonably priced. Good communication and trusted outcome.
September 14, 2024
Very good advice regarding my brakes.
August 27, 2024
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