mycar Tyre & Auto - Lilydale Reviews 

385
TrustScore 5 out of 5

4.8

444 Maroondah Highway, 3140 Lilydale, VIC, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Lilydale MyCar, you guys are always going above and beyond. Thank you so much for today, fitting my car in at last minute. Always friendly and helpful. Thanks again.

Rated 5 out of 5 stars

I had a problem with the engine glow plugs in my VW Passat. The Mycar mechanic diagnosed the problem and advised me that they were not well versed with my German car and suggested following up with... See more

Rated 5 out of 5 stars

Friendly and professional staff down at Lilydale myCar No high pressure sales or carrying out unnecessary works. They always stick to whatever my budget is. Proactive communication too via pho... See more

Rated 5 out of 5 stars

Staff are always friendly and helpful. I keep returning to the Lilydale store as the service is always excellent. I was able to get an appointment at short notice ahead of the Easter long weekend. The... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Lilydale

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.8

Excellent

TrustScore 5 out of 5

385 reviews

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4.8

All reviews

(385)

32,298 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Staff are friendly and helpful. They communicated effectively with me throughout the service. Works was completed earlier than expected. Very happy.

January 10, 2025
Rated 5 out of 5 stars

Customer Service was 10/10

Customer Service was 10/10.
I needed my tires fitted earlier than scheduled and needed to bring my booking forward, this was no problem. I wanted to be the first customer of the day and have my tyres fitted while I waited - no problem. The manager and team at Mycar Lilydale did a great job and the bargain Pirelli’s ride super nice.
This was my first experience with Mycar and the experience with the Lilydale team more than impressed , enough to say I can highly recommend.

December 21, 2024
Rated 5 out of 5 stars

Brodie is a legend

Brodie is a legend.
He’s honest about what your car needs and won’t rip you off. He also doesn’t assume women don’t know much about cars like many other mechanics.
Highly recommended.

January 2, 2025
Rated 5 out of 5 stars

Mycar lilydale always look after us

The guys at Mycar lilydale always look after us when in for a service or tyres. They’re easy going, friendly and great with communicating what the car might need with a service. Would recommend these guys

December 28, 2024
Rated 5 out of 5 stars

My car feels like new

Chris, Brody and the team are always a pleasure to deal with. They did a fantastic job getting my suspension fixed quickly. My car feels like new.

December 19, 2024
Rated 2 out of 5 stars

Cover underneath engine was missing 2…

Cover underneath engine was missing 2 screws and engine cover also missing screw

December 6, 2024
mycar Tyre & Auto - Lilydale logo

Reply from mycar Tyre & Auto - Lilydale

Hi Cahill​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).

Kind regards

mycar Team

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