Outstanding customer service. Young man at reception was friendly and went out of his way to make sure that my car was running smoothly. They didn't have the part that I needed at the time but gave me... See more
Location
Switch locationMt Pleasant Shopping Centre, Enter off Malcolmson Street (near Mackay Bucasia Road), 4740 Mackay, QLD, AU
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See what reviewers are saying
Julie at Mycar Mt. Pleasant 4740 was amazingly helpful. Very thorough and knowledgeable. She talked me through the issues I was having, and was very polite and pleasant. Thanks Julie for taking a bi... See more
Wonderful customer service, easy to book in, fast service, did my puncture repair for free giving me peace of mind before a big drive. Will be back again, thank you guys!
The job was completed in quick time no complaints with the work at all, my reason for 4 stars is the attitude of the staff. There are no happy friendly smiling faces to be seen, one young man walking... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Mackay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Mt Pleasant Shopping Centre, Enter off Malcolmson Street (near Mackay Bucasia Road), 4740, Mackay, QLD, Australia
- (07) 4848 7505
4.6
Excellent
341 reviews
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It is always very good customer…
It is always very good customer services , quick and efficient car services , I have been going to mycar for over ten years and I feel it one of the best for price and work guaranteed
December 19, 2025
The guys there were awesome,I really…
The guys there were awesome,I really appreciated them for helping me out yesterday, thank u so much Nathan
December 8, 2025
Good advice
Even though you don’t do aircon repairs your friendly staff took the time, to suggest
Another workshop that does. And gave me an idea to watch out for. Thank you for that.
December 5, 2025
Headlight not working
Stopped in for some help with my headlights that were not working. They took the time to investigate and changed one of them out straight away. Incredible service. One very happy customer
December 2, 2025
Unprompted review
Good efficient service at a reasonable…
Good efficient service at a reasonable price, staff are friendly and helpful
November 22, 2025
Great price and service
Great price, great service and car ready when they said it would be. Staff were wonderful to deal with
November 20, 2025
Always great service
Always great service and very quick to get me in. Called up Friday and it was serviced Monday afternoon.
November 10, 2025
Friendly efficient service
Easy booking, very friendly and efficient office and workshop staff.
November 10, 2025
Instant service
I had a flat tyre after a screw had lodged my tyre. Went to mycar Tyre & Auto at Mt Pleasant to make an appointment to fix it. Friday afternoon at 4:30 and they just hoisted my car up and fixed it on the spot at no charge! Super friendly staff and exceptional service - thank you so much!
October 31, 2025
Unprompted review
It is handy,I can walk home and walk…
It is handy,I can walk home and walk back to pick up the car.I did ask for a scan ,which I paid for in my service,I told them my dash lights com on once a week and the next day they will be back to normal,you guessed it,the day after the service they came on again.
October 23, 2025
Fast, friendly and professional.
Fast, friendly service. Promptly dealt with my issue even though I was a walk in. Very polite guy, he needs a pay rise!
October 30, 2025
We were very happy with the service…
We were very happy with the service provided and would not hesitate to recommend this business.
October 22, 2025
Unprompted review
What a show…
What a show…. Our car goes in because the brake warning light came on. “Service and check the brake pads please”. Get the car back with no mention of the brakes. Bring the car home and the light is still on. Ring them up. “The mechanic has signed off on your car, but bring it back in and we will look at it”. Needs new pads and rotors. Book it in for a 3rd day. Will be ready at 11. Not ready by 3. Then not ready at 5. Wrong rotors THEN wrong pads.
October 22, 2025
Unprompted review
Top quality team great service
They were short staffed but they did the best to get my car back to me within an hour. Very happy with the service and will be continuing to use their services. Been a happy customer for over ten years.
October 15, 2025
Car was ready for me to collect within…
Car was ready for me to collect within couple of hours.
September 25, 2025
great service
September 24, 2025
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