Outstanding customer service. Young man at reception was friendly and went out of his way to make sure that my car was running smoothly. They didn't have the part that I needed at the time but gave me... See more
Location
Switch locationMt Pleasant Shopping Centre, Enter off Malcolmson Street (near Mackay Bucasia Road), 4740 Mackay, QLD, AU
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See what reviewers are saying
Julie at Mycar Mt. Pleasant 4740 was amazingly helpful. Very thorough and knowledgeable. She talked me through the issues I was having, and was very polite and pleasant. Thanks Julie for taking a bi... See more
Wonderful customer service, easy to book in, fast service, did my puncture repair for free giving me peace of mind before a big drive. Will be back again, thank you guys!
The job was completed in quick time no complaints with the work at all, my reason for 4 stars is the attitude of the staff. There are no happy friendly smiling faces to be seen, one young man walking... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Mackay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Mt Pleasant Shopping Centre, Enter off Malcolmson Street (near Mackay Bucasia Road), 4740, Mackay, QLD, Australia
- (07) 4848 7505
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Everything was great the only hic cup…
Everything was great the only hic cup is that the computer was not used to reset the due for service light on the dashboard resulting in my need to return to have it reset.
Efficient and pleasant to deal with.
Outstanding service
The Mackay branch of this…
The Mount Pleasant branch of this company is quick, polite, and informative. They don’t give me unrealistic expectations and their pricing is always fair.
MyCar Mackay - Admin Lady is the best!!
The staff at My Car Mackay are just brilliant. Super friendly. So helpful. The lady in admin, sorry don’t recall her name, I should but can’t at the second, 5 Gold Stars for service. She is a superstar! She helped my daughter resolve a tyre issue last week and a battery issue this morning. Thank you MyCar these are the reasons why we come to you for our cars!
Quick service Tyre fitting
first time I went to drop car off at…
first time I went to drop car off at 8am as that was the time I had booked for online (8-9am pickup) went to drop car off and was told they needed the car until 1pm to do two tyres as they had other cars, I had a flight to catch so was unable to do that so booked later date which was rather inconvenient.
Then booked another date and was able to leave the car for a while, asked for them to check car over while it was on the hoist however they failed to mention my left shock was leaking. need more staff in the office I think
Roadworthy completed within timeframe
Roadworthy completed within timeframe, service was great
Fabulous staff on phone and at the…
Fabulous staff on phone and at the counter. Fast service. Reasonably priced.
Always have had great service at MyCar…
Always have had great service at MyCar Mackay. Julie always goes above and beyond for my requests which at times i'm sure have tested her. Can't recommend the service high enough. Price wise also excellent.
Astounding service
Astounding! Booked in online and paid for a new tyre and wheel alignment as recommended by Mackay Hyundai after a service and after I had dropped my car in, they called me to say there was nothing wrong with my tyres and reimbursed the whole amount even though they had completed the wheel alignment! I’m so grateful for honest dealers, thank you so much! I’ll be taking my car there for services I future!
Pleasant staff and good sevice
Excellent Service provided today
Excellent Service provided today - helped out Victorian Tourists. Thanks so much. Jeep Cherokee owner. 😀
Happy. However ....
MyCar Mackay have conducted all services on this car since purchased approx 3 years ago.
I have been happy with the services and especially welcome the Saturday morning service option for work away from home clients like myself.
Diagnosis of front-end shudder was correct and fixed.
The problem was low transmission fluid level and not a physical wheel alignment or balance problem.
However one has to ask why the level was low in the first place when I assume this level check would be included in all services.
Friendly, nothing is a hassle, accommodating
Made the process easy, ordered tyres and service completed quickly. Happy to look into issues.
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