Outstanding customer service. Young man at reception was friendly and went out of his way to make sure that my car was running smoothly. They didn't have the part that I needed at the time but gave me... See more
Location
Switch locationMt Pleasant Shopping Centre, Enter off Malcolmson Street (near Mackay Bucasia Road), 4740 Mackay, QLD, AU
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See what reviewers are saying
Julie at Mycar Mt. Pleasant 4740 was amazingly helpful. Very thorough and knowledgeable. She talked me through the issues I was having, and was very polite and pleasant. Thanks Julie for taking a bi... See more
Wonderful customer service, easy to book in, fast service, did my puncture repair for free giving me peace of mind before a big drive. Will be back again, thank you guys!
The job was completed in quick time no complaints with the work at all, my reason for 4 stars is the attitude of the staff. There are no happy friendly smiling faces to be seen, one young man walking... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Mackay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Mt Pleasant Shopping Centre, Enter off Malcolmson Street (near Mackay Bucasia Road), 4740, Mackay, QLD, Australia
- (07) 4848 7505
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My car customer service is great
My car customer service is great. I am really happy about the care given to me and my vehicle.
Julie in MyCar in Mackay was Great
Friendly and efficient service
Friendly and efficient service. Excellent workmanship and value for money.
Excellent service
Excellent service, Julie at reception explained everything thoroughly. She was very pleasant and friendly. Excellent price for the repairs.
Great service and friendly staff.
Quick information when selecting what to get done on my service. Within 5 days lead time was great. Pricing was competitive. Friendly staff. After hours drop off and collection was very convenient. Only issue was when I collected my vehicle after hours my window was left down and it was raining.
great and fast service
great and fast service . friendly manager , what more can you ask for . been there many times and willl be back many times too
From my phone call to ask about tyres…
From my phone call to ask about tyres till returning my car they were honest friendly and helpful
Prompt efficient friendly service
My 2011 Forester required a Cooling Sytem Flush and also a couple of fault codes diagnosed, the team at MyCar Mackay fitted the job in the next day. No hassles, jobs were completed within a couple of hours. Julie and the team are great
Thanks Jack
Everything I asked for was completed and quicker than expected I expected.
Julie at Mycar Mackay
Julie at Mycar Mt. Pleasant 4740 was amazingly helpful. Very thorough and knowledgeable. She talked me through the issues I was having, and was very polite and pleasant.
Thanks Julie for taking a bit of stress out of my day yesterday. Highly recommend Mycar Mackay for any servicing needed.
Happy with customer service and service…
Happy with customer service and service & needs for my car. Extremely happy with service & price.
I found this place very helpfull and…
I found this place very helpfull and efficient did not wait long very happy with service
Always great service
Always great service. I was able to book with ease and confidence knowing they look after my car.
The lady at the front counter was super…
The lady at the front counter was super friendly and helpful.
The choose was easy being on the north…
The choose was easy being on the north side of Mackay. Booked online through autoguru which was easy and next day service. No issues or concerns.
Excellent service all round but a courtesy vehicle or someone to drop you home would have been great.
One accessory belt was almost cracked…
One accessory belt was almost cracked and they don't told me anything about that.
Fantastic customer experience
Fantastic customer experience all the way through from firstly walking in the door through to driving back home.
Was great service from everyone yesterday!
Easy process…from online booking to…
Easy process…from online booking to dropping and picking the car up.
The job was completed in quick time no…
The job was completed in quick time no complaints with the work at all, my reason for 4 stars is the attitude of the staff. There are no happy friendly smiling faces to be seen, one young man walking out of one of the bays to retrieve a car was the only one to say Hello and smile, the rest of the guys walk around looking like they are on death row. When I approached two of the staff on arrival and departure to ask a simple question it was such an effort for both, bordering on rudeness. Phone manners are also off, maybe some staff training wouldn't go astray.
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