I booked my car into Mycar Maitland for 4 new tyres, balance etc and rego check. I had the most wonderful service from the two guys there - both were so polite and helpful. I would highly recommend... See more
Location
Switch locationBourke Street, (near Ken Tubman Drive), 2320 Maitland, NSW, AU
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See what reviewers are saying
My car Maitland has won my money again I purchased 2 new tyres and a road rego check today outstanding service and welcoming today Cannot fault in anyway
Always friendly and helpful staff at Mycar Maitland but special mention needs to be made for Jack who really exceeds expectations to help sort out any problems you may have. Amazing customer service a... See more
My car tyre and Auto at Maitland are super helpful friendly and knowledgeable. I have taken 2 cars to them for diffwrent reasons and they have always performed on a professional level. My car care tea... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Maitland
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Bourke Street, (near Ken Tubman Drive), 2320, Maitland, NSW, Australia
- (02) 9212 8955
4.8
Excellent
370 reviews
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People are friendly and helpful
People are friendly and helpful.
Car was repaired quickly and efficiently.
December 23, 2024
Never any issues & always good sevice
December 18, 2024
Excellent service
Excellent service. Good pricing. The staff were happy to explain everything to me.
December 5, 2024
Great transparent service and…
Great transparent service and accommodating to my schedule to pick up at a certain time
December 12, 2024
Guys were quick to respond to my…
Guys were quick to respond to my request and completed the job quickly and professionally
November 28, 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Would not recommend. Trying to rip off unbeknownst customers.
Tried to tack on multiple different expenses for a pink slip such as degreasing engine bay, back wiper (which works fine, I'm assuming they didn't use the right switch)
Two sway bar link kits for $150 although I was told one bolt was only damaged, or loose.
Degreasing engine bay for $160.
Was told there was an oil leak although in the same breath was told there was no visible drip. Regulations say there needs to be a visible drip every 30 seconds.
All in all they wanted $900 for a pink slip.
Also quoted $1050 for a service, including a $260 oil change + labour.
Would not recommend. Seems like a business who takes unbeknownst people for all they can.
December 3, 2024
Reply from mycar Tyre & Auto - Maitland
Hi Lachlan,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great personal and professional service…
Great personal and professional service thank you Mycar Maitland Team
November 25, 2024
EXCELLENT SERVICE!
EXCELLENT SERVICE!
The team at mycar Maitland are always friendly and willing to help. I have my Nissan serviced regularly along with rego checks and I can't fault the team. Highly recommended!
November 29, 2024
Unprompted review
The staff were great and friendly
The staff were great and friendly; when I had an issue with online booking the staff were great at communicating and sorting the issue out efficiently. 10/10 service.
November 26, 2024
The staff were friendly understanding…
The staff were friendly understanding and compassionate and my car is now running a lot better
November 22, 2024
Great service
Great service, quick and affordable. Highly recommended service centre. Replaced 4 tires on one car and repaired a puncture and replaced the tire on my other car in less than a day.
November 12, 2024
The guys were helpful and nice but it…
The guys were helpful and nice but it needed air filter changing and wasn't done
November 9, 2024
From drop off to pick up
From drop off to pick up, the guys at My car kept me informed.
So happy with service & the way my car drives now.
Super friendly team.. Thankyou My Car
November 6, 2024
Fabulous service as usual
Fabulous service as usual. Wouldn’t go anywhere else. The guys go above and beyond all the time 👌👌
October 31, 2024
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