The customer service was simply outstanding! The guy on the front desk in the Mandurah store was super friendly; helpful; and professional. I’ve been there now a few times; and it’s always welcomi... See more
Location
Switch locationMandurah Forum Shopping Centre, 5 Dower Street, 6210 Mandurah, WA, AU
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See what reviewers are saying
Had a puncture on my Haval H6 and had to put on the space saver tyre.I went to Mycar tyre & auto on the Saturday morning after Boxing Day as they were the only tyre service open in Mandurah there were... See more
It this stage I don't know what to really rate mycar Mandurah. Over the last 3/4 months I've had to come in every 2 weeks to rectify or "fix" an issue with my car. The last visit I've been told... See more
Wouldn’t go anywhere else to have my car serviced , tyres renewed and anything else which would crop up. Their professionalism, and kindness shown to me is outstanding. Thanks to all the team in... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Mandurah
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Mandurah Forum Shopping Centre, 5 Dower Street, 6210, Mandurah, WA, Australia
- (08) 6330 7422
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Customer service
From replacing my clutch
From replacing my clutch, fixing my flat tyre, helping me locate an oil leek and servicing my car every 10,000 kms - the guys at Mandurah mycar have kept "my car" going !!! Thanks guys, great work.
Very helpful!
Dealt with my issue promptly, gave me an alternative workaround to ensure I could still get to work, completed the job quickly, remembered to give me back the cause of my problem and communicated with me. They were great value for money to boot!
Over and above service and kindness
Even though they were extremely busy with no available appointments this week, they were able to take a quick look at my daughter's issue and fix it temporarily until it could be fixed properly. Her window was stuck down, and a new part was needed. This was so kind of them. Thank you
Superior customer service
Mycar customer service is friendly and the mechanic even came and spoke to the customer. The staff is honest and even gave me a refund for over paying online. Well done
Always great service
Always great service, wouldn't use anyone else to look after my tyres
Dissatisfied and confused
As a long time customer I was left disappointed and confused by my recent dealings. My service last month brought up an issue with brakes, 'we'll ring you back", they didn't. So I booked in, on the phone, asked for ball park price, given one. Took car in, ball park price was again discussed, and signed for. Two phone calls, later to discuss the work to be be done and a fifty percent increase in costs! Picked up car, free air filter, thank you. Provided with a quote for other work that needs to be done, which included the work I'd just paid for, something else that was crossed out!
The mechanics might be wonderful, but the woeful and confusing communication by the office staff left me wondering what the hell was going on!
Fast and efficient service
Fast and efficient service. Friendly staff ! Finished "before" the allotted time.
Fitted us in for a puncture repair on…
Fitted us in for a puncture repair on an already busy day 😍
Overcharged
I didn't like getting a quote prior to booking in for a wheel balance and then being charged more on the day.
Great service and price (again)
Provided great service from the booking process right through to completion of repair. Informed me of diagnosis and cost and once go ahead was given the part was ordered and was fitted and the car ready to be picked up in less than 2 hours. Acccurate diagnosis and replacing only the faulty part meant the cost was approx one quarter of what was quoted by the dealer (where I get my car serviced). My interaction was with both Dillan and Jacob at the Mandurah centre and they were both great to deal with. Both were very knowledgeable, efficient and friendly.
Thank you
Great customer service!
Arrived to realise I hadn't finished completing my online booking and so my car was not booked for service. The employee on reception was very understanding and managed to book me a time slot that afternoon. He was pleasant, professional an friendly - nothing was too much trouble.
Great experience, I'll be back!
price was significantly cheaper than…
price was significantly cheaper than dealer for a straightforward logbook service, communication and service at front desk great
Excellent customer service & very happy…
Excellent customer service & very happy with the cost of supply & fitting of new tyres for my car.
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