mycar Tyre & Auto - Marsden Reviews 

256
TrustScore 4.5 out of 5

4.6

Shell Coles Express Service Station, Corner of Browns Plains Road and Second Avenue, 4132 Marsden, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

My first time using MyCar and everything went well. New tyres and a major service all done according to plan. My car is running extremely well so I will have no hesitation to have future sevices d... See more

Rated 5 out of 5 stars

Mycar Marsden has serviced and repaired all my cars for about 9 years. They have always been consistently efficient, honest and courteous. I especially appreciate they don’t overpromise on price, so t... See more

Rated 4 out of 5 stars

Made a booking on 28th November for Wheel Alignment wheel Rotation and Balance Unfortunately on Hwy Right Front Wheel seems unbalance Tried to Contact My Car No Answer Contacted Call Centre no He... See more

Rated 5 out of 5 stars

The Marsden store has been my go to, for all my cars needs since moving here last year. The team is friendly, reliable, and always happy to help whenever they can. Pricing is always competitive and t... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Marsden

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Browns Plains Road and Second Avenue, 4132, Marsden, QLD, Australia

  • (07) 3215 8326

4.6

Excellent

TrustScore 4.5 out of 5

256 reviews

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4.6

All reviews

(256)

35,705 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great MyCar team!

The team at the local MyCar were great! Very helpful, great timing and haven’t had any issues but when one arises I’ll be sure to book in with MyCar. Keep up the great work boys.

January 15, 2026
Rated 1 out of 5 stars

Absolutely appalling service from my…

Absolutely appalling service from my car Marsden lost a part of my window while repairing it's been many many weeks I've been waiting for repairs no reply no contact not happy from a regular customer.

December 24, 2025
mycar Tyre & Auto - Marsden logo

Reply from mycar Tyre & Auto - Marsden

Hi Sandy​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Accommodating, Fast and Easy

I needed a service before Christmas. Friendly Mike agreed to take my car last minute. It had more things wrong with it. He fixed it all up all on Christmas Eve. I was able to safety leave my car there so I could still go to work and pick up my car when I finished work which was extra helpful to me. Excellent work done my car felt brand new and I went on with my Family Christmas time with no worries. Thank you

December 24, 2025
Rated 1 out of 5 stars

I had to go back twice after work was…

I had to go back twice after work was done for fix ups. Turbo wastegate hose was split.
Then there was a leak from Muffler exhaust manifold, broken bolt into engine. They had to wait for someone to come and get bold out and put new thread in for bolt hole. These problems where not there from start. Now my car sounds like a tractor on start up with a loud squealing sound coming from engine. Never again

December 5, 2025

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