My first time using MyCar and everything went well. New tyres and a major service all done according to plan. My car is running extremely well so I will have no hesitation to have future sevices d... See more
Location
Switch locationShell Coles Express Service Station, Corner of Browns Plains Road and Second Avenue, 4132 Marsden, QLD, AU
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See what reviewers are saying
Mycar Marsden has serviced and repaired all my cars for about 9 years. They have always been consistently efficient, honest and courteous. I especially appreciate they don’t overpromise on price, so t... See more
Made a booking on 28th November for Wheel Alignment wheel Rotation and Balance Unfortunately on Hwy Right Front Wheel seems unbalance Tried to Contact My Car No Answer Contacted Call Centre no He... See more
The Marsden store has been my go to, for all my cars needs since moving here last year. The team is friendly, reliable, and always happy to help whenever they can. Pricing is always competitive and t... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Marsden
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Corner of Browns Plains Road and Second Avenue, 4132, Marsden, QLD, Australia
- (07) 3215 8326
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Great customer service and workmanship
Great customer service and workmanship. They went above and beyond to fix the issue with my car
Great experience and communicated…
Great experience and communicated everything well.
Great MyCar team!
The team at the local MyCar were great! Very helpful, great timing and haven’t had any issues but when one arises I’ll be sure to book in with MyCar. Keep up the great work boys.
Friendly & helpful service..
May use AI-assist with repliesRead more
Absolutely appalling service from my…
Absolutely appalling service from my car Marsden lost a part of my window while repairing it's been many many weeks I've been waiting for repairs no reply no contact not happy from a regular customer.

Reply from mycar Tyre & Auto - Marsden
My experience at mycar tyre & auto was…
My experience at mycar tyre & auto was very good, very helpful and nice.
Accommodating, Fast and Easy
I needed a service before Christmas. Friendly Mike agreed to take my car last minute. It had more things wrong with it. He fixed it all up all on Christmas Eve. I was able to safety leave my car there so I could still go to work and pick up my car when I finished work which was extra helpful to me. Excellent work done my car felt brand new and I went on with my Family Christmas time with no worries. Thank you
time booked was punctual very courteous…
time booked was punctual very courteous front desk man
I had to go back twice after work was…
I had to go back twice after work was done for fix ups. Turbo wastegate hose was split.
Then there was a leak from Muffler exhaust manifold, broken bolt into engine. They had to wait for someone to come and get bold out and put new thread in for bolt hole. These problems where not there from start. Now my car sounds like a tractor on start up with a loud squealing sound coming from engine. Never again
Had a wheel alignment
Had a wheel alignment, balance and tyre rotation.
The guys were very polite, and efficient. And the job was done in 30 minutes... Perfect.
Great service at Marsden well done !!!
Excellent timing and servicing made to…
Excellent timing and servicing made to the car
Awesome service and friendly staff
Very friendly a good price & did it…
Very friendly a good price & did it straight away
Staff very obliging and professional
Staff very obliging and professional. Went the extra mile.
I was informed of all progress on the…
I was informed of all progress on the car and when it would be ready.
Great customer service!
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