mycar Tyre & Auto - Marsden Reviews 

256
TrustScore 4.5 out of 5

4.6

Shell Coles Express Service Station, Corner of Browns Plains Road and Second Avenue, 4132 Marsden, QLD, AU


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See what reviewers are saying

Rated 5 out of 5 stars

My first time using MyCar and everything went well. New tyres and a major service all done according to plan. My car is running extremely well so I will have no hesitation to have future sevices d... See more

Rated 5 out of 5 stars

Mycar Marsden has serviced and repaired all my cars for about 9 years. They have always been consistently efficient, honest and courteous. I especially appreciate they don’t overpromise on price, so t... See more

Rated 4 out of 5 stars

Made a booking on 28th November for Wheel Alignment wheel Rotation and Balance Unfortunately on Hwy Right Front Wheel seems unbalance Tried to Contact My Car No Answer Contacted Call Centre no He... See more

Rated 5 out of 5 stars

The Marsden store has been my go to, for all my cars needs since moving here last year. The team is friendly, reliable, and always happy to help whenever they can. Pricing is always competitive and t... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Marsden

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, Corner of Browns Plains Road and Second Avenue, 4132, Marsden, QLD, Australia

  • (07) 3215 8326

4.6

Excellent

TrustScore 4.5 out of 5

256 reviews

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4.6

All reviews

(256)

35,730 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

I have been a customer for 2yrs with…

I have been a customer for 2yrs with our 3 family cars, the service on the vehicles has been very good, no problems with the job the lads on the floor do, customer service has been great.

Can I suggest they get a key drop box for cars that have been booked online.
I arrived 15mins before opening and the staff inside the office refused to open the door to take the keys and made me stand outside and wait.

I fully understand its not within the working hours and they arent on the clock till the opening time, however to me as a loyal customer those small things where you can go out of your way to help mean a lot to me.

I will get my vehicle servicing done elsewhere from now on.

November 1, 2025
Rated 5 out of 5 stars

Exemption customer service and work on my car.

Staff were amazing went beyond there duty too go over the car for service and to find existing noise when another My car would not follow this up for me.
They found a noise and even videoed on there phone to show me.
The kind caring nature of the men working there explaining it all was amazing. Thank you My Car Marsden

October 30, 2025
Rated 2 out of 5 stars

Follow-up on Missed Bulb Replacement During Service

We recently brought our car in for a service and specifically asked for a bulb to be replaced. Unfortunately, it seems that the bulb replacement was not done during the service.

Could you please confirm what happened and arrange for the bulb to be replaced as soon as possible

October 25, 2025
mycar Tyre & Auto - Marsden logo

Reply from mycar Tyre & Auto - Marsden

Hi Linda, 

Thank you for reaching out and taking the time to provide feedback.  We highly recommend reaching out to the store directly and they will be happy to assist you. Alternatively you can contact our customer care team on careteam@mycar.com.au

Kind regards
mycar Team

Rated 5 out of 5 stars

Freindly Service

Fixed a flat tyre for the price of this review despite not using them for a while because of an exotic car make.

Very friendly and capable

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Honest Service

Brodie and the boys did a great job dealing with my car issue , they kept working on the car until the issue was sorted , were honest and gave me a fair price , that’s why we continue going to the guys with both our cars , thanks for getting the car back on the road .

September 30, 2025
Rated 5 out of 5 stars

Reliable, friendly and trusted service

The Marsden store has been my go to, for all my cars needs since moving here last year. The team is friendly, reliable, and always happy to help whenever they can. Pricing is always competitive and they are very transparent with what they offer. I look forward to using their services in the future

September 5, 2025

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