My first time using MyCar and everything went well. New tyres and a major service all done according to plan. My car is running extremely well so I will have no hesitation to have future sevices d... See more
Location
Switch locationShell Coles Express Service Station, Corner of Browns Plains Road and Second Avenue, 4132 Marsden, QLD, AU
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See what reviewers are saying
Mycar Marsden has serviced and repaired all my cars for about 9 years. They have always been consistently efficient, honest and courteous. I especially appreciate they don’t overpromise on price, so t... See more
Made a booking on 28th November for Wheel Alignment wheel Rotation and Balance Unfortunately on Hwy Right Front Wheel seems unbalance Tried to Contact My Car No Answer Contacted Call Centre no He... See more
The Marsden store has been my go to, for all my cars needs since moving here last year. The team is friendly, reliable, and always happy to help whenever they can. Pricing is always competitive and t... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Marsden
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Corner of Browns Plains Road and Second Avenue, 4132, Marsden, QLD, Australia
- (07) 3215 8326
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I have been a customer for 2yrs with…
I have been a customer for 2yrs with our 3 family cars, the service on the vehicles has been very good, no problems with the job the lads on the floor do, customer service has been great.
Can I suggest they get a key drop box for cars that have been booked online.
I arrived 15mins before opening and the staff inside the office refused to open the door to take the keys and made me stand outside and wait.
I fully understand its not within the working hours and they arent on the clock till the opening time, however to me as a loyal customer those small things where you can go out of your way to help mean a lot to me.
I will get my vehicle servicing done elsewhere from now on.
Exemption customer service and work on my car.
Staff were amazing went beyond there duty too go over the car for service and to find existing noise when another My car would not follow this up for me.
They found a noise and even videoed on there phone to show me.
The kind caring nature of the men working there explaining it all was amazing. Thank you My Car Marsden
The guys are very polite and courteous…
The guys are very polite and courteous and kept me informed for my car service
May use AI-assist with repliesRead more
Follow-up on Missed Bulb Replacement During Service
We recently brought our car in for a service and specifically asked for a bulb to be replaced. Unfortunately, it seems that the bulb replacement was not done during the service.
Could you please confirm what happened and arrange for the bulb to be replaced as soon as possible

Reply from mycar Tyre & Auto - Marsden
Quick and efficient service for my…
Quick and efficient service for my puncture...friendly customer service and clean waiting area
Always good service,at mycar marsden
the service was completed earlier than…
the service was completed earlier than requested time,
Punctured tyre
Great service, very polite and keeped me updated on my wait time. Thanks guys keep up the good work.
Freindly Service
Fixed a flat tyre for the price of this review despite not using them for a while because of an exotic car make.
Very friendly and capable
Honest Service
Brodie and the boys did a great job dealing with my car issue , they kept working on the car until the issue was sorted , were honest and gave me a fair price , that’s why we continue going to the guys with both our cars , thanks for getting the car back on the road .
Reliable, friendly and trusted service
The Marsden store has been my go to, for all my cars needs since moving here last year. The team is friendly, reliable, and always happy to help whenever they can. Pricing is always competitive and they are very transparent with what they offer. I look forward to using their services in the future
Extremely good pricing and quality…
Extremely good pricing and quality service. Highly recommend.
Great service fast and efficient…
Great service fast and efficient trusted mechanics had no problems with them for 2 years,car has had no problems. thanks to the boys at Marsden MyCar.
Outstanding customer service and…
Outstanding customer service and repairs .highly recommend Marsden mycar
Easy book in
Easy book in, polite service people, got the job done, great communication.
Thanks
Excellent service.
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