mycar Tyre & Auto - Midland Reviews 

476
TrustScore 4.5 out of 5

4.4

Midland Gate Shopping Centre Enter off The Crescent (near, Lloyd Street, 6056 Midland, WA, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Thank you for a fabulous customer service today when i walked in, The team work together to help out in any way they can, My new tyers were fitted within an hour, it was a amazing friendly company a... See more

Rated 5 out of 5 stars

My car Midland is the best place I have ever been for a car service. My little Swift is an elderly lady now but has never let me down. I went for a routine service today they rang to say there were a... See more

Rated 4 out of 5 stars

Car was delivered with two problems reported. 1 needed a part delivering which we waited all day to arrive, but told at the end of the day it needed to be ordered in, so booked for another day. Compu... See more

Rated 5 out of 5 stars

The price for the service was given up front. On inspection, further work was required which I was informed of along with the extra cost before it was carried out, thereby giving me the option to hav... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Midland

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Midland Gate Shopping Centre Enter off The Crescent (near, Lloyd Street, 6056, Midland, WA, Australia

  • (08) 6330 7406

4.4

Excellent

TrustScore 4.5 out of 5

476 reviews

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4.4

All reviews

(476)

32,163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst shopping experience

Worst shopping experience. They did not have my tires but still ask me to come to store. Then let me know after 2and half hrs that they don’t have stock. I hang around in midland gate for two hrs for nothing!

April 2, 2025
Unprompted review
mycar Tyre & Auto - Midland logo

Reply from mycar Tyre & Auto - Midland

Hi Xi​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Car booked in for 10 30 and 3 hours…

Car booked in for 10 30 and 3 hours later had not been touched.
No communication from service admins whatsoever.
Absolutely disgraceful.

March 28, 2025
mycar Tyre & Auto - Midland logo

Reply from mycar Tyre & Auto - Midland

Hi Virginia​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 1 out of 5 stars

Got the essential plus service

Got the essential plus service, didn't rotate tyres or reset the service odometer...told me there is an oil leak when I picked it up and thay I should degrease the engine to see if I could see where it was coming from, so much for a detailed inspection! If they had rung me to tell before picking it up, would have got them to investigate...isn't that the reason you take your car to a mechanic?

March 18, 2025
mycar Tyre & Auto - Midland logo

Reply from mycar Tyre & Auto - Midland

Hi Derek​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Look no further

I went here for 2 new tires and wheel alignment, had noticed that the coolant level was low and on the day my appointment the car started running on 3 cylinders.
The car was taken in for the service, afterward they told me on what could potentially be wrong with the car and offered proper solutions; it’s the kind of service everyone wants from a garage, perfect!
I noticed that with the wheel alignment the car slightly pulled to one side and that the steering wheel wasn’t centered anymore, scheduled a new appointment to have this corrected, this was done timely and free of charge.
All in all I would highly recommend MyCar in Midland, they take their time to do a great job, they actually listen to the customer and if it’s not perfect they’ll do whatever it takes to make it perfect.
Thanks again guys!

February 19, 2025
Rated 5 out of 5 stars

Very convenient

I work at Adairs at Midland Gate and it's good to know that I can get my car while I'm at work. All the staff I have come across have been friendly and professional. I will be back.

March 12, 2025
Rated 5 out of 5 stars

Staff friendly

Staff friendly, courteous and competent.
Very happy with service received.
Car running better, nothing much in the way of road noise, excellent, many thanks

March 5, 2025
Rated 5 out of 5 stars

Great service

Popped my tyre on a public holiday and was able to book and pay online to get a new one first thing the next day. Rocked up and they greeted me by name, made the drop off and pick up super easy. Great customer service, very happy!

March 4, 2025
Rated 4 out of 5 stars

Good but take more care. Don’t recommend for repairs

My car was completed on time and everything was fine but there were so many grease marks on the body of my car and rims. It would have taken maybe a few minutes to remove it and I would have been so happy. I only just cleaned my car so it definitely wasn’t there before. I would appreciate if they had a bit more care and pride in their work. I also asked twice for a quote on some repair work and they didn’t get back to me when they said they would. So I took my business elsewhere

February 25, 2025
Rated 5 out of 5 stars

Excellent level of service.

Service was completed within my requested timelines (+/- 30minutes).
Identified a problem which they explained they couldn't rectify, but pointed me towards another company that could. Impressed by their integrity!

February 18, 2025
Rated 5 out of 5 stars

Service and Radiator

Had my car serviced today and a radiator problem solved for me.
I was very pleased with the service and the prices were very reasonable. Thank you to all that helped with my car. Very much appreciated. A friend recommended My Car to me and I will always be going there from now on
Regards Jackie

February 7, 2025
Unprompted review

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