The mechanic was polite and went over the work done and any future things to look for. Job was done on time and sms sent when it was completed. From the online booking to the pick up of the vehicle ,... See more
Location
Switch locationShell Coles Express Service Station, Corner of Montague Road and Deborah Grove, 5092 Modbury, SA, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I was very impressed with the fast response to my call to bring my car in straight away as it was "shaking & jumping." They found the problem very quickly and also did an Overdue Service. Very happy... See more
Ease of face to face communication. Honest assessment and planning. Follow up advice. And ..... my car needed A LOT of work but I wasn't made to feel like an idiot or that it was a money grab ♡ very... See more
I got a tyre quote over the telephone and was advised when the tyres would need to be ordered as they were not standard tyres. Their price was good and affordable . I then scheduled an appointment to... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Modbury
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, Corner of Montague Road and Deborah Grove, 5092, Modbury, SA, Australia
- (08) 8198 8208
4.4
Excellent
94 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Had my tyre changed
Had my tyre changed, very good and good service.
August 15, 2024
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from mycar Tyre & Auto - Modbury
Hi Stacey,
Thank you for taking the time to post your review.
We are truly sorry to hear about your recent experience with mycar.
Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns.
Kind regards
mycar Team
Staff Janil/Jenil at Mycar Modbury was…
Staff Janil/Jenil at Mycar Modbury was very rude and unprofessional. Needs training to improve customer service skills.
July 16, 2024
Reply from mycar Tyre & Auto - Modbury
Hi William,
Thank you for taking the time to post your review.
We are truly sorry to hear about your recent experience with mycar.
Please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au), they will be more then happy to discuss your concerns.
Kind regards
mycar Team
Bit of time wasted waiting in reception…
Bit of time wasted waiting in reception with no one attending but otherwise all good
July 16, 2024
Friendly and helpful staff.
July 15, 2024
Fit our car in at short notice
Fit our car in at short notice, repairs were carried out quickly and efficiently. Great customer service
June 14, 2024
Timing belt replaced as requested
Timing belt replaced as requested
Car was low on oil so it was topped up without asking if I would like them to top it up.
June 7, 2024
Poor service
Staff were unfriendly. Went to pick up my car and the guy said “the breaks need to be fixed in a little bit” which I don’t understand why it wasn’t fixed in the first place. Also, I do not feel that having the option to pick up the car at a specific time is necessary as that would give mechanics pressure to finish servicing our car and not do a proper job as I felt that my own car was also rushed.
May 28, 2024
good service
good service. good advice. the only problem is leaving the car at 9:00 and at 12:00 still not being able to pick it up, all only for the tyre and wheel alignment.
May 18, 2024
Front end rattle in my car fixed.
The guys promptly found the issue with my car which was a front end strut rattle. They gave me a quote on the spot for the repair and was fixed within no time.
May 23, 2024
Excellent service
We had a puncture tyre and booked with Justin. Service was prompt and efficient. Will definitely come back for our tyre needs. Highly recommended.
June 16, 2023
Unprompted review
Welcoming customer service & excellent knowledge
It’s rare to find a staff member that is both excellent at customer service as well as technical knowledge - thank for both. I was welcomed and assisted with my car.
March 24, 2023
Customer service from Brad and his…
Customer service from Brad and his team, was exceptional, very satisfied customer,
I will return.
Robyn.
March 23, 2023
Great quick service
Excellent customer service, high quality car repair, quick and easy
February 6, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.