mycar Tyre & Auto - Mount Ommaney Reviews 

532
TrustScore 4.5 out of 5

4.6

Centenary Shopping Centre Centenary Highway near, Dandenong Road, 4074 Mount Ommaney, Queensland, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Completed in a timely manner and for a reasonable price (was quoted elsewhere for a higher log book service). They advised that there was something further that needed to be l completed on my car and... See more

Rated 5 out of 5 stars

I am very happy leaving my car at Mt.Ommaney I find the guys very respectful, and helpful. I witnessed another car owner impatiently leave the office and charge into the garage almost demanding... See more

Rated 5 out of 5 stars

Great service once again from the team last week. Just a simple bulb replacement at short notice, but they were able to help with no fuss and provide a speedy fix.

Rated 5 out of 5 stars

Hi Team, I would like to pass on my thanks and gratitude to mycar Tyre and Auto in particular a gentleman by the name of DJ from my local store at Mount Ommaney in Brisbane. My family and I have dealt... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Mount Ommaney

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Centenary Shopping Centre Centenary Highway near, Dandenong Road, 4074, Mount Ommaney, Queensland, Australia

  • (07) 3215 8328

4.6

Excellent

TrustScore 4.5 out of 5

532 reviews

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4.6

All reviews

(532)

32,211 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast service repairing puncture

With a puncture to one of my tyres, and running on the spare, I called mycar at Mt Ommaney to sort out a puncture repair. Despite being very busy with bookings, they very kindly managed to fit me in for a repair that same day. With the tyre successfully repaired, I was on my way again promptly. Excellent and friendly service as always from the team at mycar Mt Ommaney!

April 28, 2025
Rated 3 out of 5 stars

Don’t leave dashcam offline

I’m happy with the service that I received on the day, yesterday, although the time quoted was considerably off. We were told we’d be able to pick the car up at 2:30 but it was almost 3:30 when I got the text to say that I could collect the car.

What I am VERY unhappy with is that I have just found out that my dashcam was disconnected. Not just switched off, but actually unplugged, and not reconnected. It is only by the grace of god that I haven’t discovered this situation as a result of needing dashcam footage as proof in a bad situation.

I want to be very clear about this, if you interfere with someone’s property in the course of your work you return that property to its original state when you had their vehicle to them. It should NOT be incumbent on the vehicle owner to finish your technician’s job for them.

April 22, 2025
Rated 5 out of 5 stars

Great service

The guys at the workshop were accommodating and did their best to finish the job early so I could make another appointment

April 18, 2025
Rated 5 out of 5 stars

Marvellous service @ mycar Mt Ommaney! 🚗

*Knowledgeable and excellent customer service on the phone regarding type of tyre that would best suit my car/driving I do.
*Patient with my questions asked prior to booking in my car for replacement of 4 tyres.
*No hard sell!
*Value for money with price matching
*Efficient with ordering tyres and booking my car in
Thanks, Carl!
*Excellent customer service and experience at Mt Ommaney QLD
*Prompt - Car was ready when they said it would be
*Professional - checking spare tyre for me with details of it’s condition
*Thoughtful - checking to see if I wanted to keep a tyre that was okay to use as an extra spare
I haven’t been to myCar for many years since purchasing my last 2 new cars and was going to the dealership for servicing. I was pleasantly surprised with the excellent customer service on the phone and at Mt Ommaney and the ease of booking in at the last minute to purchase and fit 4 new tyres.
Thank you staff @ myCar Mt Ommaney QLD!

April 17, 2025
Rated 1 out of 5 stars

Bad experience!

Bad experience!
Got two new tyres as was travelling to Gold Coast and wanted to be safe. On way back heard a weird noise, luckily I had someone in my car that figured out what it was. They hadn’t tightened the wheels back on properly I’m so very lucky they didn’t fly off. They also left my car unlocked and break not on in car park when I went to pick up car.
Since this happened and I have told lots people and there is so many bad stories people have told me about the same situation or worse. Beware!

April 11, 2025
mycar Tyre & Auto - Mount Ommaney logo

Reply from mycar Tyre & Auto - Mount Ommaney

Hi Sam​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Excellent job!

Highly recommend this place for their honesty and professionalism. They took the time to explain each necessary repair to me and did an exceptional job."

April 10, 2025
Rated 5 out of 5 stars

A++ Service

Have been going to MyCar for servicing all our cars, A+ experience and great customer service from the team.

April 5, 2025

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