mycar Tyre & Auto - Mt Gravatt Reviews 316

Great customer service they went over and above good to find a business with old fashion values would not hesitate to recommend them to anyone

Booked a time to have tyres and a wheel alignment done, finished work early and headed over. On arrival i was told there was no booking?? Turns out the call centre where they take bookings from are utterly useless and failed to pass on details to the shop!? Talking to a staff member i was told it is a common issue. Pathetic stuff so be warned. Going elsewhere

Professional, knowledgeable and helpful staff. I was told up front what needed doing - and the cost. If any extra work is needed they inform me by phone. No nasty surprises. I find the service consistently reliable.

Immediate response to query about damaged tyre. Very happy with quick service

I attended without an appointment with a coolant issue. Ricky could not have been more helpful. The shop was busy yet he assisted me and provided his expertise and professionalism.

Good service, pricing and efficiency.

I was pleased that I received good and prompt service. I really appreciated the work ethic of the crew there.

Car is running great with better economy since my last service. They let me know what else was required prior to going ahead. Have been going there for over 20 years.
Great people.

Called on the morning and got car in that day. I was kept up to date with the service and what needed urgent attention and what could wait a little longer. Ricky was a delight in dealing with.

The work was done professionally and faster than promised.

People were nice explained what was wrong and what to look for and were polite

Samantha on the phone was very helpful and resourceful. Then when the van arrived to get the tyre fixed it was fast, good customer service, honest and friendly.

Good service
Management is extremely effective.

Always fair, always honest - mechanics who care for their clients doesn't happen often but it does here

Team were very helpful and responsive. Well priced and helped me very quickly.

No issues. Good communication and all issues were handled professionally.

Rick and the team are great and straight up with everything that needs doing,
Also had an instance last month were my ute started misfiring, I took it in to see what could be done and Rick advised to being it in the next day and leave it with them, which I did, and they had it fixed by midday.
Have been going to them for over 12 years and highly recommend them.

Ricky is a very friendly and knowledgeable guy who genuinely tries to help everyone. Very informative and managed to fit me in to his busy day at the last minute. First time I’ve been here and will definitely come back again!