Professional, knowledgeable and helpful staff. I was told up front what needed doing - and the cost. If any extra work is needed they inform me by phone. No nasty surprises. I find the service consist... See more
Location
Switch locationShell Coles Express Service Station, 1201 Logan Rd, Enter off Logan Road, (near N, 4122 Holland Park, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had been having issues with my Alternator belt shredding, with nobody being able to tell me what was causing it. I asked Mycar to check the tension on the belt (no mention of the issues) and they... See more
Very prompt service. The staff are very helpful and friendly. I had 4 new tyres put in my car in December. In June l had a puncture - nonmendable- replaced with a new tyre at no cost. Thank you Mylar.... See more
Booked on line, did not feel genuine -so decided to go to the garage and verify - Never heard of me! The phone call center is a total waste of time and damaging the business! On checking in at the g... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Mt Gravatt
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 1201 Logan Rd, Enter off Logan Road, (near N, 4122, Holland Park, QLD, Australia
- (07) 3215 8329
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend
Very friendly upon arrival and collect.
Explained what service entailed.
Completed in a timely manner.
I did’t have to wait
Excellent service from these gorgeous mechanics
100% recommended, will look after you and your car. Couldn't be happier with their service.
Knowledgeable and informative
The customer service was so great and…
The customer service was so great and they are really helpful and up front.
Went in for a service at Mt Gravatt and…
Went in for a service at Mt Gravatt and ended up needing two new tyres. This was my first service on this car as I only bought it second hand last year. Josh was kind, accommodating and friendly and answered all my questions. They go the extra mile to make you feel comfortable and happy with their customer service. Thank you!
Very amazing customer service
Very amazing customer service. Super friendly and helpful!
Rick made my experience comfortable
Rick made my experience comfortable. He did a thorough job on my vehicle and went above and beyond finding a spare break rotor for me and installing it the next day - he also price beat the part to all other competitors
Great Staff
The usual friendly staff. Very helpful in looking after you and suggesting any changes to your service. Very rare these days!!! But so much appreciated. Car serviced and done on time as well.
Excellent service and communication
Excellent service and communication. The staff took great care of our car after we broke down
Good communication
Good communication, polite and helpful, and prompt and efficient with service. Even picked me up to collect car. Will definitely use them again.
No issues request completed quickly and…
No issues request completed quickly and as quoted.
Very pleasant and informative.
My Mechanics
The team let me know what i needed which will be in the next few weeks..location is close to my house and easy payment via email link, excellent communication.
Quick assessment of problem
Quick assessment of problem, quick repair (major job) and both Ricky and Josh were both cordial and very honest at all times. I felt trust which is very important - thank you.
First time to use mycar
Could book in for a brake check quite quickly and necessary work was carried out promptly. Friendly staff and good explanation of what work had been carried out.
Not impressed
Dropped car off for service, during Thai time the shop was not contactable (phone lines were down) and I was unable to advise them to change headlight bulbs. I ended up buying my own and when I went to change them in the carpark, the headlight was not plugged in properly after the service (I did this myself) I then realised the log book was not completed so I had to drive back to the store to get this completed. Later I realised that the windshield wipers were not changed despite this being requested at drop off and being paid for. I called and after multiple attempts and transfers finally was able to get through to the right store. They came out to my home to replace the wipers. 3 things that should have been done in 1 visit turned into having to drive back twice and a call out…
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







