mycar Tyre & Auto - Mt Gravatt Reviews 

324
TrustScore 4.5 out of 5

4.7

Shell Coles Express Service Station, 1201 Logan Rd, Enter off Logan Road, (near N, 4122 Holland Park, QLD, AU


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Rated 5 out of 5 stars

Professional, knowledgeable and helpful staff. I was told up front what needed doing - and the cost. If any extra work is needed they inform me by phone. No nasty surprises. I find the service consist... See more

Rated 5 out of 5 stars

I had been having issues with my Alternator belt shredding, with nobody being able to tell me what was causing it. I asked Mycar to check the tension on the belt (no mention of the issues) and they... See more

Rated 5 out of 5 stars

Very prompt service. The staff are very helpful and friendly. I had 4 new tyres put in my car in December. In June l had a puncture - nonmendable- replaced with a new tyre at no cost. Thank you Mylar.... See more

Rated 5 out of 5 stars

Booked on line, did not feel genuine -so decided to go to the garage and verify - Never heard of me! The phone call center is a total waste of time and damaging the business! On checking in at the g... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Mt Gravatt

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, 1201 Logan Rd, Enter off Logan Road, (near N, 4122, Holland Park, QLD, Australia

  • (07) 3215 8329

4.7

Excellent

TrustScore 4.5 out of 5

324 reviews

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4.7

All reviews

(324)

32,194 reviews in the last 12 months

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Rated 5 out of 5 stars

Cars before problems

Even on the worst of mornings for them. (There was an accident outside and they had no power!!)
They still made sure my car was serviced, new tyres on and back to me in a timely professional manner.
I have been using this garage for years and always happy with the service.

April 12, 2025
Rated 5 out of 5 stars

Great service

Only place available that had time on Saturday to fix a flat tyre
The service we received was fantastic the true was unable to be repaired and a new one was available on the Monday. Couldn’t ask for better and knowledgeable service

March 29, 2025
Rated 5 out of 5 stars

My car is running great with their help

I’ve taken my car here for servicing consecutive times. I’ve also taken the car for repairs and the team will give you a call when something needs to be done. So far my high mileage car has been running very well in their care. The cost of their services is decent.

March 22, 2025
Rated 3 out of 5 stars

Service was booked & completed

Service was booked & completed but did not appreciate the condescending attitude of the male receptionist when I asked questions about extra work he was trying to include. He needs to be reminded that not everyone knows cars or the mechanical side of things so if he is to contact customers he needs to know how to explain things to the customer so they don’t feel stupid! I was not impressed and wanted to hang up because of his attitude and have considered looking at other options to service my 3 cars.

March 17, 2025
mycar Tyre & Auto - Mt Gravatt logo

Reply from mycar Tyre & Auto - Mt Gravatt

Hi Debbie​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Great service

I've been taking my car(s) to My Car for 20 years.. For services, and repairs.
I Have received quality service.
Both managers (past and present) have gone above and beyond to assist me, and explain, also to source a part for cheaper.
I have gone there with things like a nail in my tyre, this has been repaired on the spot, for free.
Big and little things, that make a difference.

March 20, 2025
Rated 5 out of 5 stars

Great service

Great service. Quoted work before starting and quoted price was kept. They are very busy mechanics but always spent the time to explain everything. They also kept the car secure over night.
Highly recommend

March 4, 2025
Rated 5 out of 5 stars

Ricky is the best

Ricky is the best - he and his team always bend over backwards- no matter how busy he is. Completely trustworthy and upfront. He has all of our business for our three cars

March 4, 2025

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