From the first phone call the boys were professional and helpful. My car handles great. Would definitely recommend MyCar Narellan.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff were polite and friendly, especially Robert who took the time to answer all our queries. My car was ready to be collected ahead of time and I received a polite phone call to explain that a w... See more
I recently had my car log book service done, and I couldn’t be happier with the experience. The whole process was quick and efficient from start to finish. The team was professional, well-organized, a... See more
Friendly counter staff car appears to be running well after 120k service. Disappointed that my car interior stinks of petrol fumes. Possibly the reason my windows were left half open when I collected... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Narellan
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
326 Camden Valley Way, 2567, narellan, NSW, Australia
- (02) 9212 8963
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience all round
The guys at Narellan went above and…
The guys at Narellan went above and beyond to ensure the correct tyres were oranges and put on my car, without any other charge. Amazing service!
Prompt assessment of work needed
Prompt assessment of work needed, communication of what was involved, including cost and time needed to complete the work.
Easy honest guys looked after my wife’s…
Easy honest guys looked after my wife’s car
Happy with there service
Helpful friendly staff with great advice
Courteous service
Courteous, friendly service. Car was returned before advised service timeframe. Service performed well.
Great service
Regular service.
Came for my regular 6 monthly service + rego.
As usual, everything went well. Good service, have been coming for about 5 years.
Excellent service
the Manager was very helpful
Good Customer Service
Good service but be wary of website issues
Service was quick and staff were polite and friendly however the mycar website might need some improvements. I entered my rego and it couldn’t find my car even though I’ve used mycar in the past. Entered my vehicle make/model instead and it recommended tyres that I purchased only to be told after the installation that they were not the right tyres for my car (they were not EV rated). Despite inputting my EV into the website, I don’t know why it would recommend tyres not rated for use on an EV. I suspect I may need to return to replace these tyres in a year or so when they wear out prematurely. Frustratingly, also I finally entered my rego and Flybuys details on the website during check out but had to provide them again in store for some reason. The odometer reading taken by the staff was ridiculously incorrect as well (800k instead of 80k). My address on the invoice was also outdated but I see nowhere to update this on the website and am not sure it’s worth the time to call to have that corrected.
Great,customer Service
Timely, efficient, quality work. Go the extra “mile” to fix little things including a few screws to re-fix a number plate and a brake pedal pad. Always friendly and great customer service.
Did a great job fixing my car
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







