mycar Tyre & Auto - Narellan Reviews 

561
TrustScore 4.5 out of 5

4.7

326 Camden Valley Way, 2567 narellan, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

From the first phone call the boys were professional and helpful. My car handles great. Would definitely recommend MyCar Narellan.

Rated 5 out of 5 stars

The staff were polite and friendly, especially Robert who took the time to answer all our queries. My car was ready to be collected ahead of time and I received a polite phone call to explain that a w... See more

Rated 5 out of 5 stars

I recently had my car log book service done, and I couldn’t be happier with the experience. The whole process was quick and efficient from start to finish. The team was professional, well-organized, a... See more

Rated 3 out of 5 stars

Friendly counter staff car appears to be running well after 120k service. Disappointed that my car interior stinks of petrol fumes. Possibly the reason my windows were left half open when I collected... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Narellan

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

561 reviews

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4.7

All reviews

(561)

32,194 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Assistance

Team was very helpful usually service however then received call that further work needed to be completed. They called prior to doing the work and also advising the costs involved and confirmation to go ahead with the additional work. Work was completed prior to time advised which was excellent service.

July 31, 2025
Rated 1 out of 5 stars

When I bought my tyres the guy said…

When I bought my tyres the guy said that puncture repairs were free , rotate and balance every 6mths was free , I go there to get a puncture done get slogged 50 bucks

July 15, 2025
mycar Tyre & Auto - Narellan logo

Reply from mycar Tyre & Auto - Narellan

Hi,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Very Happy Customer

Great service, advice and well priced tyres. A price matched quote was created as a result of a phone call earlier in the day. This was later accessed after comparative shopping was completed. Location under a major shopping centre was also helpful to pass the time while fitting took place. We are very grateful to Robert for the advice and experience shared. We will certainly be returning.

July 8, 2025
Rated 5 out of 5 stars

Great experience time and time again.

I've been to mycar to get my Pink Slip (and change tyres), get my blinker lightbulb replaced and now to get my car serviced and it has been a great experience each time.
For my car's service, I was happy to be able to see the cost of the service before paying (some car dealerships don't do that), it was very quick (about two hours shorter than originally expected) and it was well done in accordance to the car's manufacturer. Apart from that, they're in a great location, so I was able to do some shopping while waiting for my car to be ready, rather than depending on unreliable shuttle services.

July 8, 2025

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