mycar Tyre & Auto - Nelson Bay Reviews 93

TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, 23 Stockton Street, 2315 Nelson Bay, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Salamanda Bay outlet, sorted me out very quickly with a unique tyre size and had us back on our way quickly. Great friendly and professional service/workmanship. Very well priced aswell.

Rated 5 out of 5 stars

This company treats me as a valued customer. The employees are calm, polite and friendly. They go above and beyond and if they find something not right they will contact and follow up on what needs to... See more

Rated 3 out of 5 stars

The online computer experience was easy in finding a supplier near to the country town I live in. I knew the tyre manufacturer I wanted and tyre size since I have had same tyre type on my vehicle for... See more

Rated 5 out of 5 stars

Staff member greeted me in a friendly manner before I even got in the door. They were helpful and answered all my questions patiently.


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Nelson Bay

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, 23 Stockton Street, 2315, Nelson Bay, NSW, Australia

  • (02) 9212 8949

4.8

Excellent

TrustScore 5 out of 5

93 reviews

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Rated 5 out of 5 stars

Great service experience

Good experience on arrival and attention to the items I wished to be attended to.
Communication was great during the service, providing details and cost for additional items required.
Excellent experience on retrieval of car at end of day. Thank you MyCar Neutral Bay, much appreciated. See you next time!

March 3, 2025
Rated 5 out of 5 stars

Salamanda Bay outlet

Salamanda Bay outlet, sorted me out very quickly with a unique tyre size and had us back on our way quickly. Great friendly and professional service/workmanship. Very well priced aswell.

September 25, 2024
Rated 4 out of 5 stars

Tom was helpful and gave his…

Tom was helpful and gave his professional opinion in helping decide new tyres for my vehicle. He was efficient with organising booking and having tyre available on booked day so there was no delays or concerns

August 6, 2024
Rated 5 out of 5 stars

Fantastic service!!

Nick was fantastic,even though he was extremely busy,he was able to fix our problems with no fuss. Make this your first call for auto services.

January 8, 2024
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