Salamanda Bay outlet, sorted me out very quickly with a unique tyre size and had us back on our way quickly. Great friendly and professional service/workmanship. Very well priced aswell.
Location
Switch locationShell Coles Express Service Station, 23 Stockton Street, 2315 Nelson Bay, NSW, AU
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See what reviewers are saying
This company treats me as a valued customer. The employees are calm, polite and friendly. They go above and beyond and if they find something not right they will contact and follow up on what needs to... See more
The online computer experience was easy in finding a supplier near to the country town I live in. I knew the tyre manufacturer I wanted and tyre size since I have had same tyre type on my vehicle for... See more
Staff member greeted me in a friendly manner before I even got in the door. They were helpful and answered all my questions patiently.
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Nelson Bay
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Shell Coles Express Service Station, 23 Stockton Street, 2315, Nelson Bay, NSW, Australia
- (02) 9212 8949
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The service & Tyre & Auto Nelson Bay is…
The service & Tyre & Auto Nelson Bay is always 5 star - so helpful, honest & reliable - would not go anywhere else
Pete and boys at mycar Nelson bay are…
Pete and boys at mycar Nelson bay are excellent highly recommended
Excellent response from reception.
Excellent response from reception.
Always friendly and helpful.
Diagnosed our battery problem in advance, saving us from a breakdown on country roads.
Despite being a busy service agent staff are always pleasant. Much appreciated.
Great Service with a smile
Ease of booking, contacted as soon as completed, goog price and great job. Also service with a smile
Great service
Kept my life mobile
They were unable to find the right part for my car quickly and we so fabulous as to offer me a hire car, whilst MyCar was being fixed, Thankyou so much that helped me a lot in keeping me mobile in my life
I've always had a great experience with…
I've always had a great experience with Nelson bay mycar. They advise of the cost prior to fixing the car. They also send advise when the car is due for a service. I have a lot of confidence they will fix my car.
Pete and Sam and the boys best in the…
Pete and Sam and the boys best in the business to deal with …. Always bloody helpful
Excellent
Excellent service, prompt and courteous. Good system in place where they text you when car ready
Quick and efficient
Great service
Despite some mix up with booking dates, works were dealt with with great flexibility - thank you.
Peter and the guys here are legends
Peter and the guys here are legends. Very helpful, honest and genuine people. They do their best to keep prices as low as possible while delivering an excellent service. Definitely recommend.
Fantastic service
Fantastic service. They didn’t have the tyres I needed and they got them from Newcastle for the next day.
The car was ready for pick up earlier than they first estimated.
To top it all off the car drives so much better after two new tyres and a balance.
After an incident with a large pothole…
After an incident with a large pothole I found them very helpful and friendly in replacing my tyre. Contact and quick service I was quickly back on the road
Thank you team mycar
really friendly staff and happy to help…
really friendly staff and happy to help you, quick service and turn around time for me. would recommend 👌
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