mycar Tyre & Auto - Nelson Bay Reviews 

93
TrustScore 5 out of 5

4.8

Shell Coles Express Service Station, 23 Stockton Street, 2315 Nelson Bay, NSW, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Salamanda Bay outlet, sorted me out very quickly with a unique tyre size and had us back on our way quickly. Great friendly and professional service/workmanship. Very well priced aswell.

Rated 5 out of 5 stars

This company treats me as a valued customer. The employees are calm, polite and friendly. They go above and beyond and if they find something not right they will contact and follow up on what needs to... See more

Rated 3 out of 5 stars

The online computer experience was easy in finding a supplier near to the country town I live in. I knew the tyre manufacturer I wanted and tyre size since I have had same tyre type on my vehicle for... See more

Rated 5 out of 5 stars

Staff member greeted me in a friendly manner before I even got in the door. They were helpful and answered all my questions patiently.


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Nelson Bay

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, 23 Stockton Street, 2315, Nelson Bay, NSW, Australia

  • (02) 9212 8949

4.8

Excellent

TrustScore 5 out of 5

93 reviews

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4.8

All reviews

(93)

32,194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent response from reception.

Excellent response from reception.
Always friendly and helpful.
Diagnosed our battery problem in advance, saving us from a breakdown on country roads.
Despite being a busy service agent staff are always pleasant. Much appreciated.

August 15, 2022
Rated 5 out of 5 stars

Kept my life mobile

They were unable to find the right part for my car quickly and we so fabulous as to offer me a hire car, whilst MyCar was being fixed, Thankyou so much that helped me a lot in keeping me mobile in my life

August 4, 2022
Rated 5 out of 5 stars

Great service

Despite some mix up with booking dates, works were dealt with with great flexibility - thank you.

July 25, 2022
Rated 5 out of 5 stars

Peter and the guys here are legends

Peter and the guys here are legends. Very helpful, honest and genuine people. They do their best to keep prices as low as possible while delivering an excellent service. Definitely recommend.

July 18, 2022
Rated 5 out of 5 stars

Fantastic service

Fantastic service. They didn’t have the tyres I needed and they got them from Newcastle for the next day.
The car was ready for pick up earlier than they first estimated.
To top it all off the car drives so much better after two new tyres and a balance.

July 18, 2022

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